Jerrys Painting & Drywall

In response to the deal with *** ***, she was approved with CPS FinanceCPS Finance requires a solid two year work history, they will not accept anything over a two week "gap" in employmentThere was a four week period that *** *** could not prove employment with her
pay-stubs or work history documentsOur goal is always to provide the best customer service, and to try and put our customer in a vehicle they can rely onA situation like this is definitely a lose lose for the both of usWe invite *** *** to come by so we can try again with another lenderWe hope to help in any way we can!

Complaint:
I am rejecting this response because: I am not happy with the responseI provided documentation and even provided the documentation with CPS myselfI had no work gap historyThey also falsified paperworkAs well as had terrible customer serviceAshley was very rude picking up the car and she told my husband he should be embarrassed of meI also think any "professional" worker should not wear shorts that let her rear hang out of in a business settingI will never do business there againI went to another dealership and had no problems getting into a carI think Mayes Kia needs to grow into a more customer service friendly environment, learn to be truthful and not send information out. CPS told me they took someone else bill and copy and pasted our names over itSo when they called to verify the bill account they were told it was in someone elses name which it was a gas bill and I provided my water bill the day of purchaseThey said that was what stopped them from letting the loan go throughA couple weeks went by and Mayes Kia said we never turned in a bill that it was work gap historySo we had two different stories from both placesI simply did not like being lied to or the way I was treated by the employees of this company (Mayes Kia)
Sincerely,
*** ***

In regards to complaint ID ***- *** A***:We are more than happy to work with our customers to resolve issues - please contact *** *** at ###-###-#### or via email at ***@bigredsports.com Sincerely,*** ***ComptrollerMayes Kia###-###-#######-###-#### fax