Jersey Power Equipment, Inc.

Review: We needed to get our snowblower repaired and since the warranty on the machine had expired with the company, so we had [redacted] warrenty on the product. So [redacted] told us to get an estimate from an authorized dealer. So we gave our snowblower to Jersey Power Equipment in Clifton, NJ for an estimate. They charged us $50 +tax =$53.50. Since we needed to get an approval from [redacted] to pay for the repairs, if possible. When we called back to the Jersey Power Equipment to notify them that [redacted] declined our claim for the repair, and to tell them that we wanted to pick up the machine and don't want to repair it. They told us that they repaired the machine and we have to pay approx $296 for the repair if we want our machine back. They did not inform us about the estimate or about the repair.. So the problem is that they repaied it without our permission and collected the reapair cost. We did not tell them to repair it, We just wanted the estimate. When we told them that we would not pay, they said that than we can not get our machine back. We ended up paying $253.50. $200 for the repair and $53.50 for the estimate. People who work there are very rude . They do not explain their policy to customers, and they said that they do. The employees are very rude.Desired Settlement: Not to let them cheat other customers like this again