Jersey Shore Lawn & Sprinkler Construction Company, Inc.

This Home owner is twisting the actual events of what happened.  We did turn on her system march 29th 2016 and at that time she signed off that everything was working properly.  She called the office on May 4 stating her system has not worked since we turn on her system on March 29th....

And then she said her hoes connection does not work also.We went out to her home that day and found that her system was working 100% as it should be.  We also found that the hoes connection she stated that was not working was not part of the irrigation system at all.  We advised her that it was part of her plumbing system and nothing to do her sprinklers.
We turned on her hoes connection anyway and flushed debris from the line.  We gave her a 41.73 service call bill which represents 50% of our actual charge.
When she made the appt she was advised and agreed to the fee. We reduced it to try to make her happy.
She has made up all her remarks about how she was handled and all fronts.  She simple was looking for something for nothing.  
After she was screaming at me on the phone on may 20th I told her I would write the balance off. It was still not good enough for her.
We went over and above for her and it still was not good enough for her.  We strive to make everyone happy but recognize we can not.  This is important to us and want to have this manor resoled.  Please contact us if you require additional information.