Jes MaHarry-Sun Horse Jewelry

Long time fan of Jes Maharry, but her quality has gone down and her prices have sky rocketed. The pieces these days are very light weight compared to yester-years. It appear she is trying to use as little metal as possible to make her margin as big as possible. If you are going to take a chance on her these days you are better off buying from Sundance. They have a great return policy and they tend to only offer items of better quality than what you will get from her own on-line store.

This is a hard review to write and one I NEVER thought I would have to write. I've always been a huge fan of this artist, Jes Maharry. I finally could afford a piece of her jewelry and ordered it over 3 weeks ago. I have contacted the business more than 7 times, always getting a voicemail and there is no other email contact information available on this company. After three weeks, seven different messages left for different employees and an hour of transferring to different extensions trying to get a human, I received an email response saying 'Thanks for the order, we are going to start making it soon and will tell you when it ships'. I find this unbelievable and it definitely does not follow what their website cites which is all orders ship in 7 days. I was charged over $18.00 for the UPS shipping and the bracelet weighs maybe a gram. Well, I think, I have yet to see it. Right then, I should have realized that this business is not run well and abandoned the order completely. I don't get that they have to MAKE an item that was listed and bought from the Outlet. I am so disappointed, I don't even really want the item any longer as I will always associate it with this negative experience. While I so appreciate and loved how Jes Maharry saves animals, etc., I really think she needs to focus on helping the paying human customers she has. Or, hire some qualified people to do it for her.