Jesse Trebil representative came out explained the cause of the water issue we experienced and how to fix it The workers came out and were pleasant, worked hard and answered all the questions we had They cleaned up after themselves Our basement had some challenges such as a low crawl space ceiling but these were all overcome While water issues are never fun, it was good to work with professionals and it feels good to have work finished restoring peace of mind October
Crew was supposed to leave the shop (about minutes from my home) at AM to do some work on the house, giving me a call when they're on the way to let me know an ETAAt 10:10, not having heard anything, I called to find out where the crew were, and spoke to BrendaBrenda sounded surprised that Ben (the foreman) hadn't arrived yet, said she would call him, and promised me a call backAfter confirming my telephone number with her, I thanked her and hung up the phoneminutes go byNo call from ***No call from [redacted] So I call back and talk to SheliaAfter several attempts to find my appointment in the system, Shelia says she is going to make some calls and promises to call me back"No, no," I say"I'll stay on the line this time." She puts me on hold, and it sounds like Ben decided that, it being a nice fall day, had decided to call in sick without letting me or presumably anyone else know [redacted] offers to transfer me up to Jeff, the GMJeff was rude and, other than stating that he would try and get another foreman to the site at some point that day, dismissive of my concernsSecond Foreman (***) eventually did show up and do acceptable work, but overall the company is not worth the time spent dealing with them
The crew members are very professional Robert and Jesse worked everyday in muddy conditions They remained cheerful and continued to work until all things are done correctly for the repair Excellent work! Can't say enough good things about them
I'm sorry this hasn't already been taken care ofI will have someone there by the end of the day Once again I'm sorry for any inconvenience, Jeff [redacted] GM
Ecellent service-very timely, professional and loved that they placed a tarp on carpets that led to arera they would be working onHere right on time, and very conscientiousWhen there were any questions, clarified before proceedingVery good work and really appreciated that they lived up to what they advertise
We had a serious issue with the foundation on the home we built in Of the contractors I contacted to help assess the issue, Shane with Jesse Trebil was the only one to give me an assessment and proposal (it was a bit more than the others could handle) Subsequent engineering assessment and bore sampling indicated the house was built upon poorly compacted sand and that piers would be required across the entire back of the house Jesse Trebil worked with the insurance company (thank goodness we had gotten insurance to cover the statutory structural warranties as the builder had gone bankrupt) Ultimately, the job required push piers across the back of the house and replacement and substantial structural fortification of a portion of the garage floor As part of the pier process, Jesse Trebil was able to lift the garage foundation (poured foundation) and help bring the house back into shape I can't say enough good about the crew who did the project (weeks from start to finish) The supervisor was Tony B and they just kept plugging away on it day after day Everyone of their people was genuinely hard working and courteous; since I am retired I watched them work throughout the process and had no problem explaining things fully as they proceeded I hope to never go through this much grief with a house again, but I am honestly very happy with the work done by Jesse Trebil and found their people to be a pleasure to deal with I am happy to recommend them to anyone
Jesse Trebil representative came out explained the cause of the water issue we experienced and how to fix it The workers came out and were pleasant, worked hard and answered all the questions we had They cleaned up after themselves Our basement had some challenges such as a low crawl space ceiling but these were all overcome While water issues are never fun, it was good to work with professionals and it feels good to have work finished restoring peace of mind October
Crew was supposed to leave the shop (about minutes from my home) at AM to do some work on the house, giving me a call when they're on the way to let me know an ETAAt 10:10, not having heard anything, I called to find out where the crew were, and spoke to BrendaBrenda sounded surprised that Ben (the foreman) hadn't arrived yet, said she would call him, and promised me a call backAfter confirming my telephone number with her, I thanked her and hung up the phoneminutes go byNo call from ***No call from [redacted] So I call back and talk to SheliaAfter several attempts to find my appointment in the system, Shelia says she is going to make some calls and promises to call me back"No, no," I say"I'll stay on the line this time." She puts me on hold, and it sounds like Ben decided that, it being a nice fall day, had decided to call in sick without letting me or presumably anyone else know [redacted] offers to transfer me up to Jeff, the GMJeff was rude and, other than stating that he would try and get another foreman to the site at some point that day, dismissive of my concernsSecond Foreman (***) eventually did show up and do acceptable work, but overall the company is not worth the time spent dealing with them
The crew members are very professional Robert and Jesse worked everyday in muddy conditions They remained cheerful and continued to work until all things are done correctly for the repair Excellent work! Can't say enough good things about them
I'm sorry this hasn't already been taken care ofI will have someone there by the end of the day Once again I'm sorry for any inconvenience, Jeff [redacted] GM
Ecellent service-very timely, professional and loved that they placed a tarp on carpets that led to arera they would be working onHere right on time, and very conscientiousWhen there were any questions, clarified before proceedingVery good work and really appreciated that they lived up to what they advertise
We had a serious issue with the foundation on the home we built in Of the contractors I contacted to help assess the issue, Shane with Jesse Trebil was the only one to give me an assessment and proposal (it was a bit more than the others could handle) Subsequent engineering assessment and bore sampling indicated the house was built upon poorly compacted sand and that piers would be required across the entire back of the house Jesse Trebil worked with the insurance company (thank goodness we had gotten insurance to cover the statutory structural warranties as the builder had gone bankrupt) Ultimately, the job required push piers across the back of the house and replacement and substantial structural fortification of a portion of the garage floor As part of the pier process, Jesse Trebil was able to lift the garage foundation (poured foundation) and help bring the house back into shape I can't say enough good about the crew who did the project (weeks from start to finish) The supervisor was Tony B and they just kept plugging away on it day after day Everyone of their people was genuinely hard working and courteous; since I am retired I watched them work throughout the process and had no problem explaining things fully as they proceeded I hope to never go through this much grief with a house again, but I am honestly very happy with the work done by Jesse Trebil and found their people to be a pleasure to deal with I am happy to recommend them to anyone