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Jessie Raye's Miniatures

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Reviews Jessie Raye's Miniatures

Jessie Raye's Miniatures Reviews (9)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] The owner of this business only shipped the item once the complaint was received She did not respond to numerous emails over a month, but was quick to ship the item was a Revdex.com complaint was filed I am not the only person to have this complaint - See the link below with complaints dating back to 2013https://ebay.pissedconsumer.com [redacted] .html Sincerely, [redacted]

This customer ordered a Miniature Handmade Christmas Ornamenton November 22, Each ornament is a Made-to-Order item that take approximately 6-weeks for completion, thisis clearly stated in the Policies section of my website andcan also be found in the "Terms andConditions" area in her
Invoice! This customer's ornament
has already been shipped, the tracking nwnber is:
***Per my policies, as posted on my website, I do not
issue refunds or accept returns on Custom Made itemsThis is due to thecreation time and supplies costsinvolved in creating each custom handmade ornament

This customer ordereda Miniature Handmade Christmas Ornament on December 13'\ Each
ornament is a Made-to-Order itemthat take approximately 6-weeks for completion, this is clearly stated in the Policies section of my website and can alsobe found in the "Terms and Conditions" area in her
Invoice! I have workedhard, doing my best to complete herornament as quicklyas possible as she
has opened a case against me priorto allowing for weeksfor completionIam unsure whatmmors she may have heard but I serve thousands of happy customers each year and take any complaints very seriouslyThis customer's order has been shipped,
the tracking number is:*** . Per my policies, as posted on my website, I do not issue refunds or accept returnson Custom MadeitemsThis is due to the creation time and supplies costs involved in creating eachcustom handmade ornament

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** The owner of this business only shipped the item once the complaint was received She did not respond to numerous emails over a month, but was quick to ship the item was a Revdex.com complaint was filed I am not the only person to have this complaint - See the link below with complaints dating back to 2013https://ebay.pissedconsumer.com***.html
Sincerely,
*** ***

***See Attached***

Complaint: ***
I am rejecting this response because: I did receive the product in question just days after filing my complaintHowever, I believe the product to be unimpressive and the seller did not even bother to put our wedding date on the bottom of the ornament
as she said she wouldShe instead but this years date and her name on the bottom which I thought was tasteless on her part, especially since this was to be a special Christmas gift that she stated would be done in time Given the reviews I have seen from others who had the same experience with this seller including non responsiveness to several email attempts, poor workmanship, untimely delivery of product and not following through with the agreed upon final product...I would definitely not recommend this seller for the products she posts
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAlthough her policy does state 6-weeks it was much longer than thatThis would not have been an issue had
she responded to one of my several emails inquiring about the productThe product was finally received and it is just as orderedShe does excellent work, just needs to improve her customer service skills
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAfter she was contacted by the Revdex.com I received my orderShe would not respond to any of my attempts to contact her and I do not believe I would have received my order or any response without the Revdex.com involvement
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

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Address: 25788 Drummond Curv, Tecumseh, Oklahoma, United States, 74873-6231

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