Jessie's Auto Inspection

this is [redacted] with Jessie's auto inspections. or answer to this complaint is as such. the customer is correctly stating she originally came in for a catalytic convertor and there was multiple things wrong with the vehicle. when dealing with a catalytic convertor repair, it is best to check all...

the sensors front and rear and make sure they are in working order. if they are not they could cause a miscommunication with the vehicles computer to make the vehicle think and act like its catalytic convertor is bad. there are several code that can inner twine with one another and when this vehicle came in it had a long list of code, we tried our best to solve all the problems correctly and in the most inexpensive manner. but due to knew management all employees are new at Jessie's auto inspections except of course the owner. there was some discrepancies on the quote made for her final bill and Jessie changed the price accordingly. he took the double charges off. the customer is more then welcome to a copy of her work order and a list of al repairs. she is welcome to a copy of her quote sheet as well which breaks down all the parts and labor charges. we do not however give out copies of receipts for parts that we order. customers do have the right to provide their own parts most likely at a lower cost to them, however there will be no warranty on the parts and or labor. if there are any more questions and concerns please feel free to respond to this complaint or contact Jessie directly at Jessie's Auto Inspection1319 FM 973 SAustin, TX [email protected]

this is [redacted] with Jessie's auto inspections. or answer to this complaint is as such. the customer is correctly stating she originally came in for a catalytic convertor and there was multiple things wrong with the vehicle. when dealing with a catalytic convertor repair, it is best to...

check all the sensors front and rear and make sure they are in working order. if they are not they could cause a miscommunication with the vehicles computer to make the vehicle think and act like its catalytic convertor is bad. there are several code that can inner twine with one another and when this vehicle came in it had a long list of code, we tried our best to solve all the problems correctly and in the most inexpensive manner. but due to knew management all employees are new at Jessie's auto inspections except of course the owner. there was some discrepancies on the quote made for her final bill and Jessie changed the price accordingly. he took the double charges off. the customer is more then welcome to a copy of her work order and a list of al repairs. she is welcome to a copy of her quote sheet as well which breaks down all the parts and labor charges. we do not however give out copies of receipts for parts that we order. customers do have the right to provide their own parts most likely at a lower cost to them, however there will be no warranty on the parts and or labor. if there are any more questions and concerns please feel free to respond to this complaint or contact Jessie directly at Jessie's Auto Inspection
1319 FM 973 S
Austin, TX 78725
512-928-8479
[email protected]