J.E.T. Contracting

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] RE: ID # [redacted] Dear Ms [redacted] We are responding to the letter that was submitted by 1st Choice Renovations (now D/B/A J.E.T Contracting) regarding the complaint filed against them.We, the homeowners/consumers are not educated nor skilled in the construction/building process which is precisely why a licensed and insured contractor was hired to do this job instead of it being a do-it-yourself project.We spent the better part of six months meeting back and forth with this company to make sure that what we wanted to do could in fact be doneWe were given drawings and a quote on the job and with all parties in agreement we signed the contract, gave our deposit and the project startedWe were told the foreman would be our primary contact and he would keep the owners up to date on the jobLittle was said in the original complaint about changes to the original drawings because WE did not make changes nor "convince" the foreman to do soThe foreman of our project brought to the attention of the co-owners the issues that arose preventing the addition to be built "as drawn", it was our understanding that the foreman and co-owners discussed the issues and THEY came up with options to rectify themThe options were presented to us by the foreman for our approvalThese issues were miscalculations on the contractors part resulting in 7' 9" walls (before drywall and flooring) in our dining room (they were supposed to be foot) and the roof to our addition was supposed to be one continuous slope but couldn't be built that way because the wall would have been foot tall at one end of the roomThere was no mention of these changes needing to be put on paper or signed off on by both parties when the options to correct their mistakes were given to usWe even asked if new plans with these changes needed to be submitted to the Boro and was told noWe did ask for one change and that was the placement of the walkout door in the basement and that was made before a single brick was laid and had no impact on the cost of the projectEnclosed are screenshots of text messages between us and the co-owners that contradict their claim that the changes were made between us and the foreman only.Through all the hiccups we have been extremely accommodating to 1st Choice Renovations, We made a verbal agreement with the co-owners in January to give them until the end of February to show us they were working on a viable solution to get the job done (getting a loan etc..) or make significant progress on our job otherwise we were proceeding with the formal complaintBy this time we were told by the co-owners the funds for our job were goneThe deadline came and went and we stuck to our agreementDuring that time our calls and texts were being dodged and we were having severe water issues that were not handled in a timely manner and doing damage so yes we may have demanded our calls be returned at that pointI believe one time a co-owner came out the same night we called but did not fix the issueAnd yes we told them not to come back on the property {without someone home} or they would be trespassing but that was after the verbal agreement deadline had passed and we proceeded with the complaint.We are not privy to the financial status of 1st Choice Renovations and the audacity to claim the budget of our project contributed to a Chapter Bankruptcy filing is ridiculousWe would love to see documentation where "personal money" was put into our job by the co-ownersIt seems if they had to dip into "persona! funds" one could only conclude they must not have quoted the job properly or misused the funds we paid them for our jobNeither of which is our doing.Our receipts and cancelled checks will speak for themselves of how much money was paid to 1st Choice Renovations and the pictures and quotes from three other contractors (ranging from 26,to 33,000} will speak as to what needs to be done to bring our project up to code and complete it.If you call 1st Choice Renovations sending a text or calling maybe once every days to say they haven't"forgot" about us, then say let's plan on day at time and then cancel the appointment ismaking attempts to come to an amicable resolution, we don't, we fee! it's a stall tactic.Lastly, we went to the local police department to file a police report to submit with our complaintThat was the first time meeting the officer, he was not and is not a "friend"He took the police report and ultimately filed criminal charges against both co-owners of 1st Choice RenovationsAgain not our doing.Sincerely, [redacted] ***

j.E.T. ContractingApril 16, 2017DBA 1st Choice Renovations [redacted]Dear Revdex.com Personnel,We , as a company, understand the consumer's frustrations but this particular whole story is not one sided. They are correct on their payment statements, however...

little if any was said about the consumer making changes to the original drawings and/or contract through our job foreman instead of either co-owner.These changes made are known as extra work orders or change orders. By construction rights, these changes must be made on paper, signed off on by the customer and the co-owners of our company due to being financial issues. The changes that were made by the customer were only made through the job foreman, and not the owners in which they obviously felt they could convince.The customer’s correct in saying that at the time time of meeting with the inspector, funds were running low and we were in the process of filing for Chapter 13 Bankruptcy to restructure our business. The budget for their job contributed to this action but the customer did not say the thousands of personal money put into their job by the co-owners of 1st Choice Renovations.When we couldn’t answer calls when “demanded" by the customer, the customer then said that if we come on their property that we would be arrested for trespassing as well as the customer stating that they were purposely holding our tools and property left on the jobsite to be seized as ransom.Since this time, the owner and/or their police officer friend has filed suit against us. We are making the attempts to meet and come to an amicable resolution by that time.In closing, we as a company did not just take $43,000 from them or will it take near $26,000 to finalize this job if handled the proper way.Respectfully,Justin T[redacted]Bernie S[redacted]1st Choice Renovations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted] [redacted]
RE: ID #[redacted]Dear Ms. [redacted]We are responding to the letter that was submitted by 1st Choice Renovations (now D/B/A J.E.T Contracting) regarding the complaint filed against them.We, the homeowners/consumers are not educated nor skilled in the construction/building process which is precisely why a licensed and insured contractor was hired to do this job instead of it being a do-it-yourself project.We spent the better part of six months meeting back and forth with this company to make sure that what we wanted to do could in fact be done. We were given drawings and a quote on the job and with all parties in agreement we signed the contract, gave our deposit and the project started. We were told the foreman would be our primary contact and he would keep the owners up to date on the job. Little was said in the original complaint about changes to the original drawings because WE did not make changes nor "convince" the foreman to do so. The foreman of our project brought to the attention of the co-owners the issues that arose preventing the addition to be built "as drawn", it was our understanding that the foreman and co-owners discussed the issues and THEY came up with options to rectify them. The options were presented to us by the foreman for our approval. These issues were miscalculations on the contractors part resulting in 7' 9" walls (before drywall and flooring) in our dining room (they were supposed to be 8 foot) and the roof to our addition was supposed to be one continuous slope but couldn't be built that way because the wall would have been 4 foot tall at one end of the room. There was no mention of these changes needing to be put on paper or signed off on by both parties when the options to correct their mistakes were given to us. We even asked if new plans with these changes needed to be submitted to the Boro and was told no. We did ask for one change and that was the placement of the walkout door in the basement and that was made before a single brick was laid and had no impact on the cost of the project. Enclosed are screenshots of text messages between us and the co-owners that contradict their claim that the changes were made between us and the foreman only.Through all the hiccups we have been extremely accommodating to 1st Choice Renovations, We made a verbal agreement with the co-owners in January to give them until the end of February to show us they were working on a viable solution to get the job done (getting a loan etc..) or make significant progress on our job otherwise we were proceeding with the formal complaint. By this time we were told by the co-owners the funds for our job were gone. The deadline came and went and we stuck to our agreement. During that time our calls and texts were being dodged and we were having severe water issues that were not handled in a timely manner and doing damage so yes we may have demanded our calls be returned at that point. I believe one time a co-owner came out the same night we called but did not fix the issue. And yes we told them not to come back on the property {without someone home} or they would be trespassing but that was after the verbal agreement deadline had passed and we proceeded with the complaint.We are not privy to the financial status of 1st Choice Renovations and the audacity to claim the budget of our project contributed to a Chapter 13 Bankruptcy filing is ridiculous. We would love to see documentation where "personal money" was put into our job by the co-owners. It seems if they had to dip into "persona! funds" one could only conclude they must not have quoted the job properly or misused the funds we paid them for our job. Neither of which is our doing.Our receipts and cancelled checks will speak for themselves of how much money was paid to 1st Choice Renovations and the pictures and quotes from three other contractors (ranging from 26,000 to 33,000} will speak as to what needs to be done to bring our project up to code and complete it.If you call 1st Choice Renovations sending a text or calling maybe once every 10 days to say they haven't"forgot" about us, then say let's plan on day at time and then cancel the appointment ismaking attempts to come to an amicable resolution, we don't, we fee! it's a stall tactic.Lastly, we went to the local police department to file a police report to submit with our complaint. That was the first time meeting the officer, he was not and is not a "friend". He took the police report and ultimately filed criminal charges against both co-owners of 1st Choice Renovations. Again not our doing.Sincerely,[redacted]