Sign in

Jet Intermodal

Sharing is caring! Have something to share about Jet Intermodal? Use RevDex to write a review
Reviews Trucking Jet Intermodal

Jet Intermodal Reviews (2)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I have spoken to several mechanics who stated that there were at least two options to fix my problemOne was to replace the bearings only Another was to use a different belt and bypass the compressor which is what the second company I contacted didThe mechanic from this company was very nice but he stated that I could drive my motorhomeThis would not have been safeI know this was a bad situation because it was a holiday weekend but I don't think a professional company should say we are sorry we could not fix it but we are charging you anyway

In response to the complaint, Jet Repair Services stands behind it's originally billed invoice Our office received a call on the afternoon of July 3rd requesting that our mechanic come out and take a look at her RV that was not working properly Our mechanic arrived on site and diagnosed the problem He explained that it was a holiday weekend and that he would try and locate the part that her RV needed Our mechanic made trips to various parts store in the area and numerous phone calls trying to locate the part needed He was unable to locate the conversion kit that was needed He came back out to the camp ground the next day and tried a few other things to try and get the RV working He was unsuccessful Our mechanic was not scheduled to work that holiday weekend but took the time to drive around and spend numerous hours on the phone in hopes of finding the part needed to get the RV functional Being a holiday weekend parts are not readily available We feel that our mechanic went above and beyond to try and help this customer get her RV functional She may feel that his time is not worth anything, but parts do not just appear, they have to be researched and located, which is not easily done on a holiday weekend We are sorry that this customer feels like our company treated her unfairly and left her in an unsafe position The customer admitted to our mechanic that her A/C Compressor was bad for a long while and she didn't have working A/C We believe that if this customer felt unsafe in driving this RV, she should never have left her home with it broken, or she should have had the unit towed to a repair facility, where the correct parts could have been located on Monday As for our pricing being extremely exorbitant, we were more than fair Please feel free to call any RV repair shop and ask what their hourly rate is, then ask what it is on a holiday weekend and then compare it to what our company charged We are a very reputable truck repair company and would never knowingly put any of our customers in danger or try to take advantage of them Again, we are sorry this customer was disappointed in our company

Check fields!

Write a review of Jet Intermodal

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Jet Intermodal Rating

Overall satisfaction rating

Add contact information for Jet Intermodal

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated