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Jetco Construction

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Jetco Construction Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello,I am responding to a complaint of a potential customerEverything he said in the complaint is trueWe unfortunately made an error in entering his information into our systemSo, it did not produce a reservation for our driverAnd then on top of that our person that answers our phones was
ill yesterday and all call were being sent to voicemailWe did not find out what happened until it was too late and so much time had passed so we did not contact the customerWe did reimburse his money and feel horrible about our mess up

Unprofessional, not trustworthy and slow.
Have been trying to get them to provide a quote to see if additional exterior gas lines are needed to allow ATCO to install a secondary meter on our rental unit. They have yet to show up or acknowledge that I've called numerous times and did not include the request in the last job for their service technician to have a look when he was out at that time to replace a defunct faucet. Even the attempt to get them to replace a warrantable defect was a painful and slow (2-3 months) in our first months of moving into our new home. The technician said he didn't know anything of the request and did not even bother to spare a minute to take a look or take a picture to send back to the office.
Would not recommend them at all, unfortunately they came with the home builder. It's not professional to ignore a request much less say you will do something at the same time and then go back and say that is not what you said and not care enough to spare a second look.

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Description: Contractors - General, Home Builders, Construction & Remodeling Services, Construction Management, Home Improvements - Additions, Basement - Remodeling, Bathroom Remodeling, Kitchen Remodeling, Contractor - Remodel & Repair, Remodeling Services, Kitchen & Bath - Design & Remodeling

Address: 545 Park Lane, Billings, Montana, United States, 59102-1018

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