Jewel Time & Wireless Essential

We sold real samsung galaxy s phone to custmer and that time and day she bought phone she knew it was orignal samsung this is why she bought it and galaxy swritten on front of phone and box has matching serial number we showed to her and next
day she brought faqe samung phone back to us and accused us we sold her counterfeit phone My statement clear and simple .I do not sell counterfeit phones plus I have been working in mall almost years I had good reputation in mall everybody know me very well I do not sell counterfeit stuffCustmer came to my store twice to get refund but I told her this phone does not belong to me but she forced me to get refund but I did not give her refund and third day she brought orignal samsung s phone to us to get refund I got really upset the way she act and I told her there nothing I can do about this matter because she was running scam on me and I do not like