[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, though, as they indicated, I will follow up with them if there are further issues as the problem only surfaces under certain weather conditions Regards, [redacted]
Our Service Manager, MrJeff H [redacted] had a conversation with [redacted] and explained to him what happened This all was due to miscommunication on our part Our technician made a notation on the paperwork about the parts but was not clear as to the condition of the parts It was also our service advisor's mistake in assuming something was wrong without asking the technician for additional information We do apologize for this miscommunication and lack of follow thru Should you need any additional information do not hesitate to contact meSincerely,Barbara M***Freehold Hyundai
As per our conversation, we believe we have an agreed upon settlement with [redacted] The customer is going away for a month and will not purchase the vehicle until they returnBoth parties have agreed upon the value of the trade inThe customer also understands that they will be eligible for the current incentives at the time of actual purchase next monthIf anything changes during this time period we will update the record
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, though, as they indicated, I will follow up with them if there are further issues as the problem only surfaces under certain weather conditions Regards, [redacted]
Our Service Manager, MrJeff H [redacted] had a conversation with [redacted] and explained to him what happened This all was due to miscommunication on our part Our technician made a notation on the paperwork about the parts but was not clear as to the condition of the parts It was also our service advisor's mistake in assuming something was wrong without asking the technician for additional information We do apologize for this miscommunication and lack of follow thru Should you need any additional information do not hesitate to contact meSincerely,Barbara M***Freehold Hyundai
As per our conversation, we believe we have an agreed upon settlement with [redacted] The customer is going away for a month and will not purchase the vehicle until they returnBoth parties have agreed upon the value of the trade inThe customer also understands that they will be eligible for the current incentives at the time of actual purchase next monthIf anything changes during this time period we will update the record