Sign in

Jewell Project Management Group

Sharing is caring! Have something to share about Jewell Project Management Group? Use RevDex to write a review
Reviews Jewell Project Management Group

Jewell Project Management Group Reviews (2)

Initial Business Response /* (1000, 11, 2015/12/30) */
Mentioned contractor did not do many things on architectural drawings: Not trueI originally signed the contract with *** *** *** was not involved in original contract agreement
*** and I had altered the contract
to exclude $45,worth of workThe original contract was for $110,and it was reduced to $65,due to client budget constraintsThe original drawings were to be revised, but were never revised because they could not afford to revise them*** got involved in the project after it was half completed and wanted all of the work on the original drawings completedA lot of that work had been eliminated from the contractShe just never understood the contract agreementShe was trying to get us to do work that was not on the contractWe actually did finish items that were not on the contract and did not request any compensationI.Einstalled interior doors that were not on the contractWe painted the entire interiorBoth with no additional chargeWe also credited them $towards the purchase of kitchen cabinets
Mentioned poor quality of work: I do not understand this complaintWe fixed a few things that were on a final punch list and we were then paid on the final invoice by *** *** after all wok was reviewedNo disputed work or poor quality mentioned at the final inspectionWe paid attention to the details that they were looking for and corrected any of their concerns before requesting final payment
Provided final receipt and lien a waiver in October of via mailI will resend the receipt and lien waiver via email this time so they can respond back with an acceptanceI did not send right away because I was waiting for any warranty work or other work requests to appearThere had been a lot of changes and request over the previous months
Provided insurance certificates at the signing of the contractMy insurance carrier can send them again via email so they can respond back with acceptance
The schedule was not kept for various reasonsI had to switch a subcontractor out that was not performing to his contract with meSome of the work we completed as extra work was compensation for being behind scheduleI am not sure that is an ethical practice by the consumer to accept compensation and then mention the scheduling issue via a formal complaintWe had settled this scheduling issue over a year agoThe timing issue was on the client as well as we were unable to finish our work without them doing their partsThe project also involved them doing a substantial part of the workWe did the best we could to get back on schedule and then to compensate with additional improvements, not charged for, not on the contractThe scheduling delays that were prompted by the client, *** and *** ***, delayed some of our work for more than a yearPart of the agreement was for them to paint the exterior which they did not do for over a year which caused us some delays in finishing the exterior workThey did not install the interior flooring which then we were not able to install the cabinetsThat also took over a year for them to complete
I have not received and phone calls or emails since about the quality of workI received a couple of emails requesting the paperwork right away after we finished, but I mailed out the paperwork shortly after receiving the emailsThe first email was on 9/15, but I had a couple of deaths in the family and was behind in my paperworkThe second was on 10/6/and the paperwork had already been mailed that week so it was in routeNo mention of poor quality of work on either email until this complaint was filedCopies of the emails can be forwarded upon request
I think a lot of the confusion and animosity towards our company was prompted by *** because she was not involved from the start and just did not understand the contract agreement that was madeShe also did not understand the flow of work and the scheduling that certain things that were on their schedule were to be completed before we could move forwardI thought we worked well together considering that most of these issues discussed were minor in nature and were collaborated with no problem at allI am very surprised with this complaintMy company always tries to do the right thingOur rating reflects thatWe have had an A+ rating with the Revdex.com since its inception and this is the first complaint that I have had to address
Thank you very much!

Initial Business Response /* (1000, 11, 2015/12/30) */
Mentioned contractor did not do many things on architectural drawings: Not true I originally signed the contract with *** *** *** *** was not involved in original contract agreement
*** and I had altered the contract
to exclude $45,worth of work The original contract was for $110,and it was reduced to $65,due to client budget constraints The original drawings were to be revised, but were never revised because they could not afford to revise them *** got involved in the project after it was half completed and wanted all of the work on the original drawings completed A lot of that work had been eliminated from the contract She just never understood the contract agreement She was trying to get us to do work that was not on the contract We actually did finish items that were not on the contract and did not request any compensation I.Einstalled interior doors that were not on the contract We painted the entire interior Both with no additional charge We also credited them $towards the purchase of kitchen cabinets
Mentioned poor quality of work: I do not understand this complaint We fixed a few things that were on a final punch list and we were then paid on the final invoice by *** *** after all wok was reviewed No disputed work or poor quality mentioned at the final inspection We paid attention to the details that they were looking for and corrected any of their concerns before requesting final payment
Provided final receipt and lien a waiver in October of via mail I will resend the receipt and lien waiver via email this time so they can respond back with an acceptance I did not send right away because I was waiting for any warranty work or other work requests to appear There had been a lot of changes and request over the previous months
Provided insurance certificates at the signing of the contract My insurance carrier can send them again via email so they can respond back with acceptance
The schedule was not kept for various reasons I had to switch a subcontractor out that was not performing to his contract with me Some of the work we completed as extra work was compensation for being behind schedule I am not sure that is an ethical practice by the consumer to accept compensation and then mention the scheduling issue via a formal complaint We had settled this scheduling issue over a year ago The timing issue was on the client as well as we were unable to finish our work without them doing their parts The project also involved them doing a substantial part of the work We did the best we could to get back on schedule and then to compensate with additional improvements, not charged for, not on the contract The scheduling delays that were prompted by the client, *** and *** ***, delayed some of our work for more than a year Part of the agreement was for them to paint the exterior which they did not do for over a year which caused us some delays in finishing the exterior work They did not install the interior flooring which then we were not able to install the cabinets That also took over a year for them to complete
I have not received and phone calls or emails since about the quality of work I received a couple of emails requesting the paperwork right away after we finished, but I mailed out the paperwork shortly after receiving the emails The first email was on 9/15, but I had a couple of deaths in the family and was behind in my paperwork The second was on 10/6/and the paperwork had already been mailed that week so it was in route No mention of poor quality of work on either email until this complaint was filed Copies of the emails can be forwarded upon request
I think a lot of the confusion and animosity towards our company was prompted by *** because she was not involved from the start and just did not understand the contract agreement that was made She also did not understand the flow of work and the scheduling that certain things that were on their schedule were to be completed before we could move forward I thought we worked well together considering that most of these issues discussed were minor in nature and were collaborated with no problem at all I am very surprised with this complaint My company always tries to do the right thing Our rating reflects that We have had an A+ rating with the Revdex.com since its inception and this is the first complaint that I have had to address
Thank you very much!

Check fields!

Write a review of Jewell Project Management Group

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Jewell Project Management Group Rating

Overall satisfaction rating

Address: 11142 Lindbergh Bus Ct Ste 109, Saint Louis, Missouri, United States, 63123-7821

Phone:

Show more...

Web:

This website was reported to be associated with Jewell Project Management Group.



Add contact information for Jewell Project Management Group

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated