Jewelry Imagination

We logged the complaint 8/17/and credited the customer the same dayI have attached the receipt for the credit issued to the customer.Can we reopen this complaint and close it with our response and physical credit back to the customer?

*** *** Oct to me As of this morning, Emil G*** has reached out and agreed to honor his settlement offer However, until we receive the settlement check I would like this matter to remain open and active I would also like this issue to be
reflected on the Revdex.com site as this company has made every effort to delete and remove any negative reporting.*** ***

*** *** Oct to me As of this morning, Emil G*** has reached out and agreed to honor his settlement offer However, until we receive the settlement check I would like this matter to remain open and active I would also like this issue to be
reflected on the Revdex.com site as this company has made every effort to delete and remove any negative reporting.*** ***

Regarding Case#  [redacted] 6/8/16   Dear Mr Ryan [redacted] We here at Jewelry Imagination first want to apologize that this complaint was not attended to in a timelier manner and also that he had an unsatisfactory contact with a customer service agent. We are glad to provide Rutledge, Matthew...

Allan the resolution requested in his complaint.  His name has been added to our do not contact list. Please let us know if you have any questions. With warm regards,   Rose [redacted] Jewelry Imagination

We logged the complaint 8/17/16 and credited the customer the same day.. I have attached the receipt for the credit issued to the customer.Can we reopen this complaint and close it with our response and physical credit back to the customer?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. And that if they try to contact me in the future I will hold them legally responsible.