Mrs [redacted] ,
sans-serif;"> These tires were purchased as carry out product , we have no way of knowing when these tires were installed. The customer stated he had his own tire changer and balancer and installed tires himself. Manufactures require us to provide a mileage documentation on the installed date , again these were carry out tires with no mileage record . I also told customer best solution for this scenario would be to bring vehicle after tires are installed in the future so we can record mileage .
Mrs [redacted] ,
sans-serif;"> These tires were purchased as carry out product , we have no way of knowing when these tires were installed. The customer stated he had his own tire changer and balancer and installed tires himself. Manufactures require us to provide a mileage documentation on the installed date , again these were carry out tires with no mileage record . I also told customer best solution for this scenario would be to bring vehicle after tires are installed in the future so we can record mileage .
Sincerely,
[redacted]
Manager Discount Tire