[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Thank you for your nice gesture of refunding the $in form of a JFBB gift cardI would rather receiving a refund in form of a check or other form of ***/** gift card that I could be using at my choice instead with your JFBB gift card I can only using it at your facilityWe were at your facility because a friend family was in townWe would love to come back but we are not skier and my kids did not like itRegards,
*** ***
February 15, Dear ***,Thank you for bringing my attention to this customer's concernAt IFBB we strive to give the best customer service possible to all of our guestsWe will be mailing the customer a JFBB gift card for the amount of $The gift card can be used at
any JFBB facilities, on his next visit, and does not have an expiration date.Thank You,James D
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Thank you for your nice gesture of refunding the $in form of a JFBB gift cardI would rather receiving a refund in form of a check or other form of ***/** gift card that I could be using at my choice instead with your JFBB gift card I can only using it at your facilityWe were at your facility because a friend family was in townWe would love to come back but we are not skier and my kids did not like itRegards,
*** ***
February 15, Dear ***,Thank you for bringing my attention to this customer's concernAt IFBB we strive to give the best customer service possible to all of our guestsWe will be mailing the customer a JFBB gift card for the amount of $The gift card can be used at
any JFBB facilities, on his next visit, and does not have an expiration date.Thank You,James D