We are B&B customers since On March 22, 2018, we pre-paid NEXT years' service contract, which starts June 22, for $The first service is at the fall (heater) and the second service at spring (AC) We had to purchase a new HVAC system late May to replace the dying old systemWE used a different company, and as part of the purchase we received a one year service contract I asked B&B to cancel out contract and return the $on July 27, I was told that I will get a "pro-rated" check after manager approves We did not get any check and called again August In response, I received a message today August from [redacted] of B&B stating that I will not get a refund and that is stated in the contractI would like to point out that: (1) We did not get the contract paper work from B&B for 2018/19; (2) The $were paid for services not rendered and for the future contract; (3) This is a punitive action by B&B because we did not b
We are B&B customers since On March 22, 2018, we pre-paid NEXT years' service contract, which starts June 22, for $The first service is at the fall (heater) and the second service at spring (AC) We had to purchase a new HVAC system late May to replace the dying old systemWE used a different company, and as part of the purchase we received a one year service contract I asked B&B to cancel out contract and return the $on July 27, I was told that I will get a "pro-rated" check after manager approves We did not get any check and called again August In response, I received a message today August from [redacted] of B&B stating that I will not get a refund and that is stated in the contractI would like to point out that: (1) We did not get the contract paper work from B&B for 2018/19; (2) The $were paid for services not rendered and for the future contract; (3) This is a punitive action by B&B because we did not b
This company recently installed a complete A/C and Heating system in my home and did excellent workHighly recommend them