Complaint: I am rejecting this response because:I have not heard from the photographer yet as she stated she would do to deliver the photos Once I receive the photos I will certainly accept the response but have yet to be contacted by her to set up a time to complete our transaction Sincerely, [redacted]
Complaint: I am rejecting this response because: The photographer has not responded to every email She failed to respond to emails on Mar 15, Apr and Apr 25th but that is really irrelevant to the issue at hand which is to resolve the situation so I can receive the product that was promised to me If indeed the turn around is 4-months as she states, she is still past due seeing as how I sent my request with the images I requested edited on Nov 17th making the months Mar 17th and it is now the 27th Also, the fact that the photographer moved cities is irrelevant to any business agreement, if she cannot get people their products delivered on time, regardless of things going on in her personal life she should not be working during that time to ensure to maintain a good business image and delivers products owed to people within a reasonable timeline The address I sent to her which she confirmed was acceptable via a telephone conversation is not the address on my invoice that is correct, the address on the invoice is an apartment I no longer live in but she assured me that she sends products out of state regularly and that it is not a problem I am active duty military and the address I provided has been my legal residence for the past years and is the address used for all of my personal and federal correspondence so if indeed she was advised to not send the photos there the advisor should ensure that they know federal statutes so they can provide her with correct information about the law when dealing with active duty military personnel She also never requested a Texas address via any method so it is an absolute lie that I refuse to provide a Texas address I find that her response in no way offered to make this situation right despite the fact that I still am willing to go and meet her to receive the package, as stated in my original complaint, in person and would provide a Texas address if she wishes to ship the package in the next days If she refuses to meet with me or send them I still would like my money back since I have not received the product promised to me Sincerely, [redacted]
Complaint: I am rejecting this response because:I have not heard from the photographer yet as she stated she would do to deliver the photos Once I receive the photos I will certainly accept the response but have yet to be contacted by her to set up a time to complete our transaction Sincerely, [redacted]
Complaint: I am rejecting this response because: The photographer has not responded to every email She failed to respond to emails on Mar 15, Apr and Apr 25th but that is really irrelevant to the issue at hand which is to resolve the situation so I can receive the product that was promised to me If indeed the turn around is 4-months as she states, she is still past due seeing as how I sent my request with the images I requested edited on Nov 17th making the months Mar 17th and it is now the 27th Also, the fact that the photographer moved cities is irrelevant to any business agreement, if she cannot get people their products delivered on time, regardless of things going on in her personal life she should not be working during that time to ensure to maintain a good business image and delivers products owed to people within a reasonable timeline The address I sent to her which she confirmed was acceptable via a telephone conversation is not the address on my invoice that is correct, the address on the invoice is an apartment I no longer live in but she assured me that she sends products out of state regularly and that it is not a problem I am active duty military and the address I provided has been my legal residence for the past years and is the address used for all of my personal and federal correspondence so if indeed she was advised to not send the photos there the advisor should ensure that they know federal statutes so they can provide her with correct information about the law when dealing with active duty military personnel She also never requested a Texas address via any method so it is an absolute lie that I refuse to provide a Texas address I find that her response in no way offered to make this situation right despite the fact that I still am willing to go and meet her to receive the package, as stated in my original complaint, in person and would provide a Texas address if she wishes to ship the package in the next days If she refuses to meet with me or send them I still would like my money back since I have not received the product promised to me Sincerely, [redacted]