Jiffy Lube #3334

Complaint: ***I am rejecting this response because: they are unwilling to pay for parts and the warranty that is equivalent to what was loss due to the negligence of the employees! The cost of the damage is 5, in repairs that have already been completedI request they pay the full amount of the repairs not just a portion!Sincerely,*** ***

To Revdex.com
From Jiffy Lube
RE-reimbursement check was sent to customer last week of January.

To Revdex.com
From Jiffy Lube
  Grants Pass
We have no record of this customer in our files or a vehicle under owners name in our computer *
There is no auto info included in this complaint would need a license plate or year make model of car. An exact date they were here at Jiffy Lube would help...

thanks.

Complaint: 11096654I am rejecting this response because:  the repair bill was $278.74.  Business offers reimbursement of only $150:  this is not acceptable.Sincerely,[redacted]

I apologize for all the inconvenience this has caused. I sent an employee to Southern Oregon Subaru Monday April 18th 2016, to check on progress of your vehicle repair and to confirm us paying the $2842 for the transmission and the $1087 for the axel replacement upon completion of work and...

satisfactory of owner. Bryant K[redacted], service manager of 808, advised us that you had picked up the vehicle and the bill was paid in full. Mr. [redacted] would not share information on what was done in the shop or what price was finally paid. Just that it was paid for and delivered to the customer. We are assuming you are happy with your repair and car is operating as desired. We have a check here for $3929 and preparing to mail to you at [redacted], OR 97523. Please advise us if this is a correct address to send check to. Again sorry for all the inconvenience this has caused. Sincerely, Dale E. F[redacted] 
[redacted]please see attached[redacted]