JIffy Lube, Inc Reviews (1)
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JIffy Lube, Inc Rating
Description: Auto Repair & Service, Lubricating Service - Automotive
Address: 31 Hampton Park Blvd, Capitol Heights, Maryland, United States, 20743
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Review: On December 8th, 2012, I went to Jiffy Lube in [redacted] to get my oil changed in my 2004 Nissan Murano (purchased 09/29/12). I believed they did everything correct and my car appeared to be fine upon leaving. On February 17th, 2013, my car unexpectedly cutoff on me and upon getting it towed and checked out by a mechanic, I was told that my engine locked up due to a lack of oil. I was highly upset as my next scheduled oil change wasn't for about 600 miles more. To make sure their findings were accurate, I had my vehicle towed to a second mechanic who told me the same thing. My engine had locked up due to little to no oil being in the vehicle. I feel that Jiffy Lube is responsible of the damange done to my vehicle as I now need a brand new engine placed in my car. I filed a claim against Jiffy Lube (#[redacted]) through their corporate offices. After being told the owner of the store (a man named [redacted]) would contact me, I was upset to see that I had to reach out and get in contact with this gentlemen myself. Upon speaking to this gentleman, he essentially attempted to twist my words and refused to pay for either a new engine or rental car service. I'm filing this claims in hopes of getting my car repaired as soon as possible.Desired Settlement: I would like Jiffy Lube to pay for a new engine to be installed in my vehicle in addition to paying for a rental vehicle as I'm currently inconvenienced by not having access to my car.