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Jill's Enterprises, Inc.

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Reviews Jill's Enterprises, Inc.

Jill's Enterprises, Inc. Reviews (9)

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I was very disappointed with my purchase of a low-mileage minivan at CAPS Int'l, Selkirk, MB. Neither the van nor the service from this company met my expectations. I would not purchase from this business again.

Here's my experience:

Sep 24, 2016: 2005 Montana SV6 van purchased from CAPS International, Selkirk, MB, with 122K km for $5250 + taxes. Before concluding the purchase I asked the salesman what would happen if I discovered problems with the van the first week or two after purchase. Salesman said that in that event they would do what they could to help me. (He said they couldn't give me a new engine, of course, but they would do what they could to help, since they have a reputation to uphold.)
When I got the van home, I noticed that the tires were underinflated (< 20 lbs per tire).

Sep 25: Van driven from Winnipeg to Grand Forks. Several issues with van discovered.

Sep 26: I emailed CAPS and reported the issues:
(1) Check Engine Light - PO171,
(2) Fuel gauge malfunctioning, reading empty shortly after fill-up,
(3) Non-functional CD player,
(4) Electric door locks not working,
(5) Key fobs not working.

Oct 3: Van brought into CAPS Int'l. Code PO171 confirmed by the techs and cleared. CAPS told me to continue to drive and see if the code reappears. CAPS promised to look for a replacement CD Player.

Oct 7: I emailed CAPS and reported that engine code PO171 had re-appeared.

Oct 7: CAPS replied, saying they would speak to the techs about the PO171 code.

(no other reponses from CAPS)

Oct 25: I emailed CAPS asking if they intended to fix any of these reported issues.

(no other reponses from CAPS)

Nov 9: I forwarded my Oct 25 email to CAPS again, asking to please reply.

(no other reponses from CAPS)

Nov 12: I phoned CAPS to ask why they had not responded to my two previous emails. They claimed that my emails had gone to a Spam folder. (Strange, since none of my previous emails with the same Subject line had apparently gone to Spam.) I also reported a new problem with smoke coming from the driver-side rear wheel. CAPS promised to send tech(s) the following week to release the rear wheels and drive the van to Selkirk for repair.

(no van pickup and no calls or emails from CAPS)

Dec 2: I phoned CAPS to ask what happened to their promise to pick up the van. They expressed "surprise" that no one had picked up the van. I told them I had scheduled a tow for the van from my home to CAPS in Selkirk.

Van towed to CAPS Int'l Selkirk at my expense.

Dec 27: CAPS reported to me that they had fixed the emergency brake, the engine light, and the fuel gauge. It seems that the emergency brake and engine light are indeed fixed, but I can't confirm whether the fuel gauge is fixed. I ended up fixing the door locks and fobs myself.
The CD Player is still not fixed.

Bottom Line: I expected better from a low-km vehicle from this business. CAPS ignored many of my requests for help. Not once did CAPS International apologize for failing to respond to my requests for help or for not following thru or dragging their feet on their promises.

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

I purchased a vehicle from this dealer and I am very unhappy with after sale dealings with regard to a problem that arose after my purchase.
I called numerous times and always had to leave voicemail and my calls were never returned. On the occasion I finally spoke with someone I received a less than a sympathetic answer and a promise of checking into the matter and a promised return call which big surprise never came.
I would not recommend anyone buying a used vehicle from this company [redacted]

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