Jim Campbell & Associates Property MgmtCoInc

Initial Business Response / [redacted] (1000, 5, 2015/06/15) */ The lease that was signed is a joint tenancy leaseThe lease states, "sum to be returned to Lessee when the premises are vacated in the same clean condition as they were when received by Lessee, all keys returned, and ALL terms of the Lease, Move- out Cleaning Instructions, and Rules and Regulations have been fully performed by Lessee." Since it is a joint tenancy lease and all tenants have not followed the move out process, and instruction, we have no way to return any type of depositWe do not pick tenants roommates, therefore it is not our responsibility to tell tenants how to treat one another Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes, this was a joint tenancy lease however at the time the lease was signed, [redacted] paid $for his deposit and the other two roommates paid $eachTotal deposit was $Our key was turned in, room cleaned per specifications in the leaseThe new leasee has now paid $which now makes the deposit $paidThis $was paid to the current leasse's [redacted] and [redacted] and has never been refunded back to [redacted] I find this is very poor customer serviceAt the time the new leasee signed, the deposit should have been collected by Campbell Property Management and then refunded to [redacted] VERY POOR MANAGEMENT!!! Stealing from college students is a crime! Final Business Response / [redacted] (4000, 12, 2015/07/10) */ We have addressed this issue with her multiple timesShe is once again emailing me personally at our office and I have recently handed it over to another manager to handle from hereI apologize but at this time there is nothing else we can doShe keeps repeating herself and disregarding everything we say Thank you