Jim Holder Heating & Air Conditioning

They replaced our brand name furnace with a cheap brand which has one of the worst cosumer quality ratingsOnce I called to ask about an invoice, The owner told me that I am not American, have an accent and I am cheap I am an American citizen, been in this great country for over years, own bussinesses, have a slight accent and [redacted] people

The service agent that came to our house was rudeHe spent minutes on our furnace to tell us what the problem was but didn't low how to fix itWhen I confronted him(Dan) about his rudeness he went to the service truck and sat on his phone for minutesHe proceeded to charge us $for an hour of workI tried multiple times to contact the owner JimHe just told me he(Dan) is a nice guyWhen I tried to explain what transpired he proceeded to scream at meI had him on speaker the people at my workplace could hear him screaming at meI hung up in the middle of him screamingFound out later from a coworker that Jim came to her house He looked at her furnace and said who put this piece of shinMy coworker said you