Attached is a copy of executed agreement document.This message concerns complaint ID [redacted] submitted on 10/10/2016 against Jim Keim Ford. Thank you for contacting your Revdex.com. Your complaint has been sent to the business for their response. We will forward any response we receive from the business and provide you the opportunity to review it and to indicate whether you find the response acceptable.In the meantime, any written documentation you have should be submitted to Revdex.com to review and to add to your complaint file. Please email it to [email protected] or fax it to 614-486-6631 or mail it to Revdex.com, 1169 Dublin Rd, Columbus, OH 43215-1005.
Good afternoon. I have been made aware of the lease mileage disclosure concern and have reviewed a blank lease agreement. I will be pulling the original paperwork (the actual lease agreement signed by the customer) from the file and looking for any discrepencies or language that...
would lead the customer to believe that this .15 penalty is NOT a pre payment arrangement but in fact a post lease penalty. If I find anything misleading or vague about the language in the original contract signed by the customer that would lead he/she to believe that the post lease mileage penalty is in fact .15 per mile we will gladly refund the customer the difference. It is not our intent and it has never been our intent to "bait and switch", mislead, misrepresent the company or conduct business in any other manner contrary to the terms and conditions of the contract signed and dated by the customer. I will personally contact the customer myself once I review the contract which will be no later than Tuesday October 11th. Thank you. Matthew B[redacted] General Manager Jim Keim Ford Inc. Direct ###-###-####
This is to request that my case be continued or re-opened, as I have not resolved my complaint with Keim Ford concerning the faulty transmission on my Ford Focus. I did not have a chance to respond quickly enough beccause I was scheduled to bring the car back in on Thursday, June 16, 2016. This was the FOURTH time I brought the car in for the same problem. On this latest visit, they again claimed they could not verify the problem, or that the shudder "is within spec." The transmission shudder is intermittent, i.e., does not happen all the time, but when it does, it is unacceptable. This problem is verified by thousands of Ford Focus and Fiesta owners on the internet. I intend to pursue all avenues posssible until this case is resoved to my satisfaction.
Attached is a copy of executed agreement document.This message concerns complaint ID [redacted] submitted on 10/10/2016 against Jim Keim Ford. Thank you for contacting your Revdex.com. Your complaint has been sent to the business for their response. We will forward any response we receive from the business and provide you the opportunity to review it and to indicate whether you find the response acceptable.In the meantime, any written documentation you have should be submitted to Revdex.com to review and to add to your complaint file. Please email it to [email protected] or fax it to 614-486-6631 or mail it to Revdex.com, 1169 Dublin Rd, Columbus, OH 43215-1005.
Good afternoon. I have been made aware of the lease mileage disclosure concern and have reviewed a blank lease agreement. I will be pulling the original paperwork (the actual lease agreement signed by the customer) from the file and looking for any discrepencies or language that...
would lead the customer to believe that this .15 penalty is NOT a pre payment arrangement but in fact a post lease penalty. If I find anything misleading or vague about the language in the original contract signed by the customer that would lead he/she to believe that the post lease mileage penalty is in fact .15 per mile we will gladly refund the customer the difference. It is not our intent and it has never been our intent to "bait and switch", mislead, misrepresent the company or conduct business in any other manner contrary to the terms and conditions of the contract signed and dated by the customer. I will personally contact the customer myself once I review the contract which will be no later than Tuesday October 11th. Thank you. Matthew B[redacted] General Manager Jim Keim Ford Inc. Direct ###-###-####
This is to request that my case be continued or re-opened, as I have not resolved my complaint with Keim Ford concerning the faulty transmission on my Ford Focus. I did not have a chance to respond quickly enough beccause I was scheduled to bring the car back in on Thursday, June 16, 2016. This was the FOURTH time I brought the car in for the same problem. On this latest visit, they again claimed they could not verify the problem, or that the shudder "is within spec." The transmission shudder is intermittent, i.e., does not happen all the time, but when it does, it is unacceptable. This problem is verified by thousands of Ford Focus and Fiesta owners on the internet. I intend to pursue all avenues posssible until this case is resoved to my satisfaction.