Jim McNeeley Real Estate & Property Management Inc

Hello, Miss *** applied for a property we had available for rentShe inquired about the credit criteria and we directed her to review our criteria on our website on more than one occasion (http://www.mcneeley.com/application-process)We received applications from Miss *** and a co-applicant
On the rental application, the applicant is required to acknowledge and sign that they have read and understated the screening criteriaThe screening results we received back unfortunately did not meet our criteria and the applications were not acceptedThere was never any mention verbally, via email, or in our criteria that a soft pull would be done; it is very clear that a verification of credit, criminal, and rental history is done and by submitting an application you authorize a consumer screening to be doneOur screening fees are not refundable once an application has been processed because we have to pay a 3rd party screening companyDue to Miss ***s concerns we have processed a refund in full for both of the applicants screening fees