Jim Paul's Tax Service

I have used Jim for several years with no problemsThen early in 2016, I received notification that my local income tax had not been filed by JimI spent weeks trying to get a response via the emails and phone calls I sent him but he never responded I then submitted my return on my ownI decided to try hIm again for my taxesweeks elapsed and my federal refund was deposited into my accountAfter weeks I had still not received my state refundI contacted Jim and asked if they had been filedHe did not return several emails and phone callsWhen I checked with the state, they advised that no return had been filedI continued to get no response for several daysHe finally responded and stated he was too busy to respond and that he had filed my return weeks after processing itThe amount was also different from what he had told me it would be by $You need the correct amount to search the state websiteBut I guess accounting is not important for a tax preparer