Jim Serino Laer Realty Partners

Initially was told there was just a seam coming apartThe owner personally visited the job site and made an attempt to repair it.The seam was not separated and nothing was doneI did recommend the shower should not be used for very hot long showers rt after the paper was installed but I believe this make have caused the seam to not cure properlyBefore leaving the customer showed me a am pc of paper on the end of the cabinet that was not trimmed offWithout knowing this did not have the right tools to trim it offPsThe wallpaper mechanic who performed this job is no longer being used

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]According to the Company's reply, we showered the next day and it was definitely not "a very hot long shower" Except for the three mentioned problems there seems to be no noticeable problemThere was very little clean up by the Company, and my sister and I spent several days removing/cleaning the spackle/primerThe fact that the Company mentioned the wall paper mechanic who performed the job is no longer being used confirms the three mentioned problemsTherefore, if the company is not willing to give us a billing adjustment, we request that our complaint be on the Revdex.com web site.Thank you for your kind attention[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Classic Painting & Home Improvements showed up to repair what we were told was only a loose seam in the showerThe seam was not open and we didnt want to make it worse.while there we were showed a small pc of paper on the end of the cabinetbecause we were not told of this we did not have the proper tools to trim it offThe customer said they did not want us back periodThey also have not contacted us since the attempt to rectify an issues

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: [Your Answer Here]I am faxing my responses, that I was able to make copies of, dated Jun **, Jul *, Jul [redacted] and ** I am also faxing Classic Painting & Home Improvements replies dated Jul [redacted] and Aug ** When I first contacted the Company the owner did come to look at the problems but stated he would not come back to fix it I didn't like his attitude then so why would I contact him again Also, the Company's two replies somewhat differ In my "desired outcome" I requested a billing adjustment which the Company never responded to, so now I would suggest you consider posting on the Revdex.com website In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Classic Painting & Home Improvements showed up to repair what we were told was only a loose seam in the shower. The seam was not open and we didnt want to make it worse.while there we were showed a small pc of paper on the end of the cabinet. because we were not told of this we did not have the proper tools to trim it off. The customer said they did not want us back period. They also have not contacted us since the attempt to rectify an issues.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:

[Your Answer Here]I am faxing my responses, that I was able to make copies of, dated Jun **, Jul *, Jul ** and **.  I am also faxing Classic Painting & Home Improvements replies dated Jul * and Aug **.  When I first contacted the Company the owner did come to look at the problems but stated he would not come back to fix it.  I didn't like his attitude then so why would I contact him again.  Also, the Company's two replies somewhat differ.  In my "desired outcome" I requested a billing adjustment which the Company never responded to, so now I would suggest you consider posting on the Revdex.com website.    
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]According to the Company's reply, we showered the next day and it was definitely not "a very hot long shower".  Except for the three mentioned problems there seems to be no noticeable problem. There was very little clean up by the Company, and my sister and I spent several days removing/cleaning the spackle/primer. The fact that the Company mentioned the wall paper mechanic who performed the job  is no longer being used confirms the three mentioned problems. Therefore, if the company is not willing to give us a billing adjustment, we request that our complaint be on the Revdex.com web site.Thank you for your kind attention.[redacted]  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Initially was told there was just a seam coming apart. The owner personally visited the job site and made an attempt to repair it.The seam was not separated and nothing was done. I did recommend the shower should not be used for very hot long showers rt after the paper was installed but I believe...

this make have caused the seam to not cure properly. Before leaving the customer showed me a am pc of paper on the end of the cabinet that was not trimmed off. Without knowing this  did not have the right tools to trim it off. Ps. The wallpaper mechanic who performed this job is no longer being used.