Jim Wagner Plumbing, Inc

Jim Wagner plumbing (Jwp) added a 3rd bathroom to existing bathrooms in 7- Two existing bathrooms men's and woman were already in place and part of the building that *** *** owned*** was sent a video tape showing where problem exists on original plumbing system at Jwp
expense Video also shows new piping and connection with problem down stream on original bathroom piping Work completed in was inspected and approved by the city of aurora Complaint states new bathrooms*** *** is well aware that there was existing bathrooms in place and a 3rd was added He is also aware that piping for existing bathrooms was not replacedJwp can not be liable for existing plumbing.
This is the video link sent to *** on 11-https://youtu.be/lutXv43Jt-w

1-21-16To whom it may concern,Customer called on 1-and scheduled a return visit for tomorrow Friday 1-22- This situation has not been examined by us on account of the future schedulingBased on what I have read we charge for main drain cleaning which is the pipe that leaves the home and
drains to the main city sewer typically in the street When this line clogs it fills up and overflows the lowest opening, typically a floor drain So if you run water in the house anywhere it will overflow out of the floor drain If the floor drain is clogged it would not be a overflow point We haven't visited the home yet to dispute any warranty and even know if it is the same problem Please remove complaint off my near perfect record and allow us to resolve a problem when one arrises Complaint like this are on my record for years and impact my business revenue and integrity I feel that now a complaint has been filed in advance I am forced to negotiate on unrelated issues

Complaint: ***
I am rejecting this response becauseI feel this is a terrible response; regardless of whether or not you are refunding the $100, at the very least you should address the fact that after several phone calls and e-mails, I was ignored. It's a shame I had to contact your office thru Revdex.com.
Sincerely,
*** ***

Absolutely greatGus was a proGreat pricePromptProfessionalHighly recommend

Jim Wagner plumbing (Jwp) added a 3rd bathroom to existing bathrooms in 7- Two existing bathrooms men's and woman were already in place and part of the building that *** *** owned*** was sent a video tape showing where problem exists on original plumbing system at Jwp expense
Video also shows new piping and connection with problem down stream on original bathroom piping Work completed in was inspected and approved by the city of aurora Complaint states new bathrooms*** *** is well aware that there was existing bathrooms in place and a 3rd was added He is also aware that piping for existing bathrooms was not replacedJwp can not be liable for existing plumbing. This is the video link sent to *** on 11-5https://youtu.be/lutXv43Jt-w

Jim Wagner Plumbing, Incoffices are open 8:am to 5:pm Monday through Friday 8:am through 4:pm on Saturdays When you call for our services when we are closed you have options, leave a message for a call next business day or option for emergency service
When you choose option we are very clear that we are offering emergency service and its $for us to come out We are very clear that we are also charging emergency ratesYou agree to this with a live operator JWP did everything we said we were going to do Not sure why you would feel that you shouldn't have to pay this

1-21-16To whom it may concern,Customer called on 1-and scheduled a return visit for tomorrow Friday 1-22- This situation has not been examined by us on account of the future schedulingBased on what I have read we charge for main drain cleaning which is the pipe that leaves the home and
drains to the main city sewer typically in the street When this line clogs it fills up and overflows the lowest opening, typically a floor drain So if you run water in the house anywhere it will overflow out of the floor drain If the floor drain is clogged it would not be a overflow point We haven't visited the home yet to dispute any warranty and even know if it is the same problem Please remove complaint off my near perfect record and allow us to resolve a problem when one arrises Complaint like this are on my record for years and impact my business revenue and integrity I feel that now a complaint has been filed in advance I am forced to negotiate on unrelated issues

Jim Wagner plumbing (Jwp) added a 3rd bathroom to existing bathrooms in 7- Two existing bathrooms men's and woman were already in place and part of the building that *** *** owned*** was sent a video tape showing where problem exists on original plumbing system at Jwp expense
Video also shows new piping and connection with problem down stream on original bathroom piping Work completed in was inspected and approved by the city of aurora Complaint states new bathrooms*** *** is well aware that there was existing bathrooms in place and a 3rd was added He is also aware that piping for existing bathrooms was not replacedJwp can not be liable for existing plumbing. This is the video link sent to *** on 11-5https://youtu.be/lutXv43Jt-w

1-21-16
To whom it may concern,
Customer called on 1-20 and scheduled a return visit for tomorrow Friday 1-22-16.  This situation has not been examined by us on account of the future scheduling.
Based on what I have read we charge for main drain cleaning which is the pipe...

that leaves the home and drains to the main city sewer typically in the street.  When this line clogs it fills up and overflows the lowest opening, typically a floor drain.  So if you run water in the house anywhere it will overflow out of the floor drain.  If the floor drain is clogged it would not be a overflow point.   
We haven't visited the home yet to dispute any warranty and even know if it is the same problem.  Please remove complaint off my near perfect record and allow us to resolve a problem when one arrises.  Complaint like this are on my record for 3 years and impact my business revenue and integrity.  I feel that now a complaint has been filed in advance I am forced to negotiate on unrelated issues.

Jim Wagner Plumbing, Inc. offices are open 8:00 am to 5:30 pm Monday through Friday.  8:00 am through 4:30 pm on Saturdays.  When you call for our services when we are closed you have 2 options,  1 leave a message for a call next business day or option 2 for emergency service....

 When you choose option 2 we are very clear that we are offering emergency service and its $99.00 for us to come out.  We are very clear that we are also charging emergency rates. You agree to this with a live operator.  JWP did everything we said we were going to do.  Not sure why you would feel that you shouldn't have to pay this.

Very expensive! $247 to unclog kitchen sink with auger. In house for 90 minutes.

Jim Wagner Plumbing, Inc. offices are open 8:00 am to 5:30 pm Monday through Friday.  8:00 am through 4:30 pm on Saturdays.  When you call for our services when we are closed you have 2 options,  1 leave a message for a call next business day or option 2 for emergency...

service.  When you choose option 2 we are very clear that we are offering emergency service and its $99.00 for us to come out.  We are very clear that we are also charging emergency rates. You agree to this with a live operator.  JWP did everything we said we were going to do.  Not sure why you would feel that you shouldn't have to pay this.

Complaint: [redacted]
I am rejecting this response becauseI feel this is a terrible response; regardless of whether or not you are refunding the $100, at the very least you should address the fact that after several phone calls and e-mails, I was ignored.  It's a shame I had to contact your office thru Revdex.com. 
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because
I feel this is a terrible response; regardless of whether or not you are refunding the $100, at the very least you should address the fact that after several phone calls and e-mails, I was ignored.  It's a shame I had to contact your office thru Revdex.com. 
Sincerely,
[redacted]

We had an emergency plumbing issue in the late afternoon and decided to call Jim Wagner Plumbing, which we found on the internet since they were available 24/7. Within two hours the plumber was at our home and was able to determine the problem within a few minutes. He quoted us an exact cost to solve our plumbing issue and he fix the problem on the spot. He also told us that the problem would persist without further replacement. He provided us with the cost of the replacement, which we could schedule within a week. Within a few days he came back to complete the replacement we needed. I would highly recommend contacted Jim Wagner Plumbing for any plumbing needs especially in an emergency.