Jim Waters Corporation Reviews (1)
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Jim Waters Corporation Rating
Description: Roofing Materials
Address: 25 Grant St, Bridgeport, Connecticut, United States, 06610
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Review: After more than 7 months of waiting, and 4 trips by the rep to our home, and 2 incorrect replacement window sashes being sent that were incorrect, we finally took delivery of the window sash, which was delivered by truck.NO ONE will put the window in for us. I talked to one person, [redacted], by phone and he tried to walk us through the installation, but we told him repeatedly that it would not go in correctly. He said he would have a rep call. After a full week no one called so I called them again and he told me that they would NOT come out to help us.We were able to make the window closed against the extreme cold that we have been having, but it is still not correctly installed. They REFUSE to come and look at it. At some point during our original call I mentioned that perhaps our son could look at it. Apparently [redacted] took this as his release from any responsibility. I certainly don't.Desired Settlement: All I want is for someone to come and seat the window correctly. Getting the window replaced took over 7 months which is ridiculous, and I don't think that a drive to our house for what would probably take them less than 10 minutes to fix the situation is too much to ask.