Jim Willis & Sons Builders, Inc. Reviews (6)
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Jim Willis & Sons Builders, Inc. Rating
Address: 799 1/2 Liberty Street, Penfield, New York, United States, 14526
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The entire experience with Jim Willis and Sons has been incredbile and I will certainly be using them again I worked closely with *** and *** They are incredibly professional, they return your calls, and do exactly what they say they will *** called me long after our basement was done to make sure everything was to my satisfaction
Working with Jim WIllis & Sons Builders was an absolutely positive experienceFrom the initial visit and estimate through project closeout the crew was extremely professional and easy to work withI am a DIY'er by nature and this company respected that and worked with me where a lot of companies refusedThe estimate was thorough and very detailedWe received several options and chose what worked best for usOur kitchen renovation involved removing walls, raising the ceiling several feet, adding large skylights and all of the sub tasks required for completion (electrical, plumbing, etc.)The Willis crew worked back and forth with me, which I really appreciatedWhen there was any deviation from the original scope the project team went over the changes with me before the work was completedThe project was completed on time and on budgetThe crew was on time every day and cleaned thoroughly before they leftWe continued to live in the house during this big renovation and we never felt misplacedIn all, I can not imagine a better renovation experienceI, enthusiastically, recommend Jim Willis & Sons Builders to anybody in the market for construction work
we have used Willis & Sons complete several remodel and addition projectsMost recently a kitchen re-model and bathroom and walk in closet addition while still living in the house with this project going onWork was outstandingDuring all of our projects, the crews clean up every day, sweep and vacuum and pick up all of their toolsThe workman ship is the best I have seenThey are great to work with and have great ideasOver the years we have had them do a Garage addition, knock out walls to make larger rooms and this last Kitchen, bath & closet re-model and additionAs you can see, we keep calling them back as they are excellent in their field
Response taken by phone: I have his plans and will make sure he gets them back this week. I apologize to for the delay.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The business called and stated: They have returned the plans with a letter of apology and also sent $100 gift certificate for dinner.