Jim's Auto Repair & Towing

RE: Revdex.com Case ID [redacted] complaint The boat was requested privately impounded by Green Diamond resource Cofrom their forest landGreen Diamond paid the tow in the amount of $plus tax total 313.25, that was paid and applied to the bill on 05/20/( see rcw 46-55-) The boat accrued twenty days of storage at $per day, = $plus tax of $= $owing and unpaid (see rcw 46-55-140) The boat sold auction for $plus tax, = $ 10.85, that was paid and applied to the billAt time of auction the subtotal for all charges was $plus tax of $ = $ At the time of the auction all moneys paid toward the impound and tow were $ plus tax of $Grand total charges $Grand total paid $Balance due after auction, $Jims has deducted from the bill the total paid by Green Diamond and the moneys paid at auction and as per rcw 46-55- [redacted] will be billed$ plus tax of$ = $ also per rcw 46-55-For information [redacted] is not the registered owner, I am assuming [redacted] is his wifeThe [redacted] have received all the proper forms and paper work, including a hearing request forms and rights of redemption with procedures, all provided by jims and DOL which he has chosen to ignoreDOL has no record of a sellers report on file but it does have [redacted] as registered owner and I am required by law to use the information supplied by DOL for ownership responsibility! The [redacted] have not received the final bill yet, just the summation of the sale and amounts paid!I am sending copies of notice that were sent to the [redacted] The first notice after getting owner information from DOL dated 4/2B/in the amount of $sent class A mailThe second notice sent certified mail return receipt requested, on 5/04/in the amount of $Green Diamond made a payment of$ paid toward [redacted] bill on 5/20/Attached you will find a copy of the DOL ownership information and copies of the Vehicle Impound notice and Rights of Redemption and Opportunity for a Hearing notices ,as they were sent to the [redacted] I am also sending copies of the RCWs as they apply to this Impound and I have underlined the sections that apply for your convenience Please note that the boat had a current registration as late as to the [redacted] .As for the $ limit on his tow and impound, Mr [redacted] is correct, but it applies to the after auction lien & deficiencyIn this case outstanding unpaid lien is $ but RCW 46-55-paragraph allows a maximum of $and of course plus taxAs for the claim of a seller report I refer you to RCW 46-55-paragraph & 4, if a sellers report is not on file it is the responsibility of the owner to prove!It should be noted that Mr[redacted] has not paid anything on this matter and he has attempted to try this case in the court of social media i.ebad reviews on all the websites he can find, and now discredit my company with the Revdex.com! He refused to use the court to settle this matter even when supplied with the forms and opportunity to do soThank you for your time in this matter and await your answer ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Complaint: ***I am rejecting this response because:
In the first notice I received there was nothing included except forms with DOL letterhead No cover letter or correspondence of any kind to indicate it came from Jim’s Towing Everything had DOL letterhead on it and it appeared to come from the DOL The other two forms that were provided “for information purposes only”, the “Important Legal Notice” and “Sellers Beware” were on top The “Important Legal Notice” was the cover sheet and stated that my wife would be issued an infraction and denied renewal of her driver’s license if we did not pay this That was blatantly false The RCW it referred to specifically states that the impound would have to have been at the direction of law enforcement for it to apply
He states that all forms were downloaded from the DOL website Just because forms are available for download from the DOL does not mean they apply I believe Jim’s Towing deliberately and deceptively put that notice which was not applicable nor relevant to this situation on top to try to scare us into thinking we had no choice but to pay this bill which we are not responsible for
Jim’s Towing knows that since I sold the boat more than years ago there would be no record of a report of sale since the DOL purges their records every years His secretary even told me that before I contacted the DOL and they confirmed it However he continues to insist that since the DOL has no record of a report of sale that I am responsibleHow can I be expected to prove it was done if the DOL discarded it? I also purge my filing cabinet every few years and get rid of old records I don’t specifically remember discarding it but I do have a copy of every single report of sale from vehicles I’ve sold for the last years and from now on will definitely not discard any more of them.I will admit I have never dealt with anything like this before and was a little overwhelmedIt was difficult to find the time during working hours to make all these phone calls and figure out exactly what was going on And I felt extreme pressure due to the fact that $per day would be added to the bill, (They were adamant and unbending on that) I honestly thought I could reason with them I believe he is being greedy and unreasonable by continuing to push this issueHe has been paid for his trouble by Green Diamond, the ones who called him to make the tow The real money apparently is in “storage” The longer he can keep it in his yard the more he makes It may be legal but it’s still a scam.Sincerely,*** ***

Re: Answer to letter of complaint # *** Registered Owner: *** *** Saber Craft Boat Our Xilyxis Tow Administrator supplies all our DOL forms which they down load off of DOL website4/28/2016: Date of impoundAuthorization of impound #DLR-430-4/28/2016: 24-hrNotice to Registered and Legal owner Forms: DLR 438-(R/8/15)WA DLR-430-(R/8/15)WA DLR-430-(R/4/13)WA other two forms provided for information only: Important Legal Notice Sellers Beware 4/28/2016: Faxed to DOL Abandon Vehicle Report Desk 5/2/2016: 10:59AM Report received from DOL on registered and legal owner*** ** *** *** *** *** *** ** Rochester Wa98579-No Report of Sale on report5/2/2el6: 1:31PM Report from DOL VS SWAT AcctAdminreceivedRegistered and Legal owner: *** *** No report of sale info on report5/3/2816: Certified letter sent to registered and legal ownerForms included: Legal Notice Form letter informing legal and registered owner of progress of abandoned vehicle process and balance as of fees incurring (storage)and initial tow as of date of certified letterStorage incurred daily until vehicle is picked up) also DOL forms supplied from their websiteDLR-430-(R/2/14)WA DLR-430-596(R/8/15)WA DLR-439-(R/4/13)WA 5/20/2916: Green Diamond paid a portion on the registered and legal owners billThe boat had been in our storage yard for days which is $worth of storageGreen Diamond paid $The total bill at the time was #1,6/8/2916: Date of auction, the boat was to be sold at 1:30pmIt was sold for $plus tax total of $The payment from Green Diamond and the auction price was deducted from the lien and a letter was sent to the registered owner, notifing them what balance remainedThe remaining balance was $plus tax which made a total of $If the registered owner refuses to pay then at that time the lien is sent to collectionSince it is a private property impound the $plus tax, which is a total of $542.59, cap appliesThen the bill of $is sent to Fairway CollectionNo one was being deceptiveThe forms are from the DOL website which our Xilyxis Tow Administrator downloaded and supplied to usWe are regulated on how we process impounds, according to RCW laws and WACCopies of those RCW laws were providedThere was no information sent to registered owner or the Revdex.comIt is not the property owners responsibility to pay for registered owners garbage vehicles or boatThis was an impound and there are rules and regulations and Jim's Automotive Incprocessed impound to the letter of the law according to regulations, which the Revdex.com was sent copiesWashington State Patrol was notified of the situation since they are the ones that inspect our business and paperwork every yearThe inspector from WaState Patrol came in on 9/12/approx12:58PM to inspect all paperwork regarding the above impound and found that all forms and paperwork were properly done according to all the RCW laws and regulationsThese accusations that have been posted on the internet and now the Revdex.com are not appreciated at allWe have been in business for over thirty years and have taken pride in our business practices of doing our paperwork properly and according to the laws and regulation

RE: Revdex.com Case ID *** *** complaint The boat was requested privately impounded by Green Diamond resource Cofrom their forest landGreen Diamond paid the tow in the amount of $plus tax total 313.25, that was paid and applied to the bill on 05/20/( see
rcw 46-55-) The boat accrued twenty days of storage at $per day, = $plus tax of $= $owing and unpaid (see rcw 46-55-140) The boat sold auction for $plus tax, = $ 10.85, that was paid and applied to the billAt time of auction the subtotal for all charges was $plus tax of $ = $ At the time of the auction all moneys paid toward the impound and tow were $ plus tax of $Grand total charges $Grand total paid $Balance due after auction, $Jims has deducted from the bill the total paid by Green Diamond and the moneys paid at auction and as per rcw 46-55-*** will be billed$ plus tax of$ = $ also per rcw 46-55-For information *** *** is not the registered owner, I am assuming *** *** is his wifeThe *** have received all the proper forms and paper work, including a hearing request forms and rights of redemption with procedures, all provided by jims and DOL which he has chosen to ignoreDOL has no record of a sellers report on file but it does have *** as registered owner and I am required by law to use the information supplied by DOL for ownership responsibility! The *** have not received the final bill yet, just the summation of the sale and amounts paid!I am sending copies of notice that were sent to the *** The first notice after getting owner information from DOL dated 4/2B/in the amount of $sent class A mailThe second notice sent certified mail return receipt requested, on 5/04/in the amount of $Green Diamond made a payment of$ paid toward *** bill on 5/20/Attached you will find a copy of the DOL ownership information and copies of the Vehicle Impound notice and Rights of Redemption and Opportunity for a Hearing notices ,as they were sent to the ***I am also sending copies of the RCWs as they apply to this Impound and I have underlined the sections that apply for your convenience Please note that the boat had a current registration as late as to the ***.As for the $ limit on his tow and impound, Mr*** is correct, but it applies to the after auction lien & deficiencyIn this case outstanding unpaid lien is $ but RCW 46-55-paragraph allows a maximum of $and of course plus taxAs for the claim of a seller report I refer you to RCW 46-55-paragraph 1 & 4, if a sellers report is not on file it is the responsibility of the owner to prove!It should be noted that Mr.*** has not paid anything on this matter and he has attempted to try this case in the court of social media i.ebad reviews on all the websites he can find, and now discredit my company with the Revdex.com! He refused to use the court to settle this matter even when supplied with the forms and opportunity to do soThank you for your time in this matter and await your answer
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Complaint: ***I am rejecting this response because:
I was sent a bill for over $several timesUp to $or so Nowhere did it say they were only summationsHe only told me the limit was $when I talked to him on the phone If I had paid the higher bills would I have been reimbursed? The original bill also included the charge for the towing, which Green diamond had already paid My wife and I had originally considered just paying the bill because of his and deceptive statement that my wife would be issued a citation and would not be allowed to renew her driver’s license if it was not paid (Page of his PDF, which is because it only applies if the impound took place at the request of law enforcement, which it was not) I asked for some time to sort things out and could the storage fees be suspended or waivedI was told that the storage charges of $per day would continue until it was paid
The forms were sent by Jim’s towing, not Jim’s towing and DOL Nor from the court, they were deceptively presented that way to look like official court or government documents I called the DOL and they said they had nothing to do with it and knew nothing about it The agent even told me that tow operators like to “push the envelope” to try to scare people into just paying up The original notice I got from Jim’s Towing was made to appear to have been sent by the DOL
The forms for hearing requests which were sent to me only referred to hearings to dispute the validity of the impound, the amount of towing charges, or to redeem the vehicle, none of which I thought applied to me I am not the owner of the vehicle and I have no interest in it I sold it and properly filled out a report of sale, which the DOL subsequently disposed of I honestly assumed (wrongly) that I could explain the situation directly to Jim’s Towing and once presented with the facts, he would realize that I am not responsible for this bill I, naively I guess, assumed he would be ethical and reasonable and did not think I would need to go to court over it Looking back at the forms, I only had days and that has long passed
The DOL, the record keeping agency, does not keep vehicle reports of sale for more than years so there is no way I can produce itI am a pretty diligent record keeper but I also go through my filing cabinet every few years and dispose of records more than years old as is customary I sold the boat in or That’s years ago
He says he is “Required by law” to use the information supplied by DOL, I believe that should read “Allowed by law”He knows I am not responsible but just wants to go after anybody he can to get more money
As for his statement that it is my responsibility to prove a seller report was filed per RCW 46.55.105; all you have to do is read paragraph of the RCW, which he included (page of his PDF) It says the seller must prove only if there is reason to believe the new owner was not aware the transfer took place or did not take possession of the vehicle Neither of which apply
In summary I believe Jim’s Towing engages in deceptive business practices to bully and extort money from innocent people by sending “legal notices” with information He has already been paid by the property owner who asked him to remove a derelict boat from their property I have done nothing wrong, I did all that was legally required at the time I sold the boat years ago At the time, I had no idea the DOL would not keep the report of sale more than years Jim’s Towing does know it and knows I cannot produce the document but continues to try to coerce me to pay a bill he knows I most probably do not owe and has threatened to damage my good name and credit by referring it to a collection agency
Sincerely,*** ***