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Jim's Hauling and Clean Up Division

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Jim's Hauling and Clean Up Division Reviews (1)

In response to the complaint filed against Jim’s Hauling LLC, on June 21st, I received a call from [redacted] inreguards to a 4 yd dumpster. I told her I may not have a 4 yd dumpster til Friday or Saturday and she said thatwas fine. I also told her if I don’t have a 4 yd that I would give her a 2 yd...

dumpster and dump it twice for the priceof a 4 yd dumpster and she also said that would be fine. On Saturday, we managed to drop her off a 3 1/2 ydslope dumpster, which I dropped off myself Saturday morning. I explained to her that she could load thedumpster over the top (which she did) making it equal to a 4 yd dumpster. When I asked her if she had the fee,she stated that we would be sending her an invoice. I responded by telling her that we usually get a paymentwhen we drop the dumpsters off due to people not paying us and then we get ripped off a lot. Ever since then,we ask for the payment upfront. At this time, she asked me for an invoice. Me being 35 years into the industry, Iknew she had no intentions paying for this dumpster. I then told my employee that she was going to rip us offand that we normally get a contract signed at the time of drop off but I didn’t have any in my packer, which wasmy fault. But I then came back to my office and printed her an invoice out which is #[redacted] and mailed it out toher. After she recieved her invoice, she called my office and asked if we could have someone come out and dumpher dumpster and then leave it there so she got it twice for one price. So me being a kind business owner, Idecided to honor the 2nd dumpster which would now be equal to a 7 yd dumpster. For some reason I knew shewasnt going to pay me, so I sent Bobby, which is the same guy I always send to collect money for dumpsters. Heattempted to collect the money from her and was very pleasant and wasn’t demanding. She was mad becausewe wanted paid for the dumpster and the extra dumps we did, so she took it this far and filed a complaint withthe Revdex.com. On Thursday, we dumped the dumpster and she was not there to pay nor did she leave a payment withthe woman that was there. The woman then called [redacted] at work and asked her if she had left a check for usand then proceeded to tell the woman to tell us to just take the dumpster without no payment. I have nowadjusted her new invoice to $75.00 for the 3 1/2 yd dumpster, which I have not mailed out yet. I’ve seen thissenario ran over time after time. Bottom line is, people want everything for nothing and this is a fine example ofone. There was no need to involve the Revdex.com in this when me or my employees did nothing wrong. She got herdumpster to get rid of her waste and we were very professional like we always are. Even when we tried to get thepayment and she refused. To date, she still hasnt called or made any attempt to pay us which she has nointentions on doing. So on my end, I will proceed to take her to the local Magistrates office for a payment andyou can also publicize that. Its a shame when people ask for service then make a big deal out of nothing. In thetrash hauling industry, when we got to contact people and they don’t contact us back, we then forward it to ourcollections department and they go and collect it.If (can be of any further assistance, please feel free to contact me.Best Regards,James B[redacted]OWNER, Jims Hauling Service

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Address: 4719 Mill Rd, Duncansville, Pennsylvania, United States, 16635

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