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Jim's Used Cars

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July 1, I am writing this letter in reference to the letter you received from *** *** concerning the *** ***.She carefully read the Buyers guide warranty, which states that that the radio/sound system/ power sunroof is NOT covered.The Sales person
***, informed her that Jim Srwould look at the sunroof, but we do NOT cover it, we never told her we would repair the sunroof.When Jim *** Sr./owner of Jims Used Cars, looked at the power sunroof, he noticed the wires were unplugged,so he plugged them back in, and tried to use the sunroof, but did not workWe also never quoted her a price to repair the sunroof. If the vehicle was overheating, she should have brought the vehicle back to us, and we would have checked it out.The work that was done on the vehicle was, one belt tension-er, one serpentine belt for the squeak in the motor, one right front bearing, hub kit, two front rotors, one right rear break drum, charged air and dye injection, hrs of labor which she wasn’t charged for. I am attaching a copy of the slip from Jim's Auto repair shop. As far as the rear defroster that is not covered by the warranty alsoThe radio again is not covered by the warranty, but she never stated there was something wrong with the radio/antenna There is NOBODY at this shop that said "what the hell do you need a rear defroster for”.As far as our salesperson ***, she had back surgery 5-14-and was off work for a period of daysWe also are including a copy of the warranty she had signed

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Address: 169 Wildlife Lake Rd, Summerville, Georgia, United States, 30747-5301

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