Jimenez Quality Cars

Business lost pants, 11/21/
Pants dropped off for cleaning and seam repair on Monday 11/13/Told they would be ready Friday 11/17/as indicated on the reciteI returned on Friday 11/17/and was told they were not readyReturned the next day, Saturday 11/18/and was told that pants were there but had not been pressed and I was asked if I wanted to waitI did not have time to waitI returned Monday 11/20/and was told they were not ready and told they would be ready the next day, Tuesday 11/21/I returned Tuesday 11/21/and was told they were not ready, then told they were lost then told it takes up to days to complete the workI was offered no compensation for the lossI have started the paper work required for small claims court

Jimenez did make things right as we came to an agreement and we did settle all matters at hand. They took the time to talk to me and work things out this time around and I...

walked away satisfied. He did converse with me this time around and things were handled very well