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Jimmy Ball Construction Company, Inc.

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Reviews Jimmy Ball Construction Company, Inc.

Jimmy Ball Construction Company, Inc. Reviews (1)

Review: I am a widow and I hired Jimmy Ball to replace my old roof He was recommended to me and his contract had a guarantee The tin on my new roof has not been nailed down There is exposed wood on my roof now The cap hangs over my roof and is not flush to the house The top of my house has a dip in the middle Looks like some sat on it The cap on the top of my house is larger on on side and shorter on the other The contract stated he would replace any damaged wood and on the day of the construction he charged me extra for this which is in breach of the signed contract he made I have attempted to contact him for 7 days now and he will not return calls I left a message for him to come look at my roof and he has not done so neither has he called me back They removed my gutter on the side of the house and did not replace this now the tin is not flush with the house and there is no gutter There was nothing wrong with my gutter they removed They have no tin around the pipe in the roof and the tin is not nailed down at the back of the house These are some of the things I know and can see The lines going down the front of the house do not line up with the top of the porch Mr Ball will not address these problems with me nor has he seen the roof He had workers do the job for him I did not know this in the beginning but he guaranteed his work Now that there is a problem he does not want to talk with me or fix the problemDesired Settlement: I would like for him to correct these problems at his expense My old roof looked better than this but it leaked that is why I got a new roof Now the new roof look awful and will blow off to the yard with a good wind because there is no nails holding it I paid 4600.00 for this and I can not pay another contractor to correct this Please help me

Business

Response:

We at Jimmy Ball Construction Company Inc. have taken care and addressed all issues of which Mrs. [redacted] has mentioned. There is still a sag in top of roof between where two (2) chimneys were. We removed chimneys, which were better reinforced thus leaving a sag between them. The house is very old. The rafters between chimneys have settled over the years thus leaving dip in roof. I told Mrs. [redacted] it would cost over $1,000 to go in attic jack them up, brace them, and put longer metal on. She cannot afford this. I have not heard from here in a while. I hope everything is OK!Thanks.Jimmy Ball

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. There is still metal roofing that has not been nailed down and there is gaps in the mental Mr. Ball has not once inspected this roof and has no idea about structural damage He sub contracted this out and I have on video the worker informing me he told Mr Ball in the beginning that the roof look awful There is no flashing at the chimney that was left and they have bent a piece of tin over this I was informed per the worker this is a run off I had my attic inspected and there is sunlight coming through the gaps in the tin I was informed by Mr. Ball that my roof will not leak but if there is open places I don't know what is going to keep it form leaking Again Mr. Ball has not once inspected this roof He is taking the advice of the sub contractor who nailed tin to tin and missed the wood frame altogether Mr. Ball never discussed with me the cost to fix this He informed me he could not fix my roof I am in the process of getting a new contractor to look at my roof but I fell Mr. Ball took advantage of me He set a price knowing the chimney's would be removed and never called me the day of work to ask if I wanted to pay extra I would have done so I have not one time informed Mr Ball of what I could and could not afford His workers did come through my roof into the kitchen ceiling with their foot and left a hole in my ceiling I would request my money returned expect for the cost of the tin with a sales receipt to show this and I will now have to hire another contractor to fix this mess Regards,[redacted]

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Description: CONTRACTORS - GENERAL, ROOFING CONTRACTORS

Address: 29165 Old Saltworks Road, Meadowview, Virginia, United States, 24361

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