Jim's Appliance Repair, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12234290, and find that this resolution is satisfactory to me.

I am sorry that I missed the initial email that was sent regarding this complaint. I regret I was not able to repair the customer's refrigerator. I did troubleshot the refrigerator and suspected the control board was the issue since there have been quite a number of failures with that particular...

control board on that GE refrigerator. I am sorry to hear the customer incurred further costs involved in replacing additional boards based on my advice. I also regret that the customer lost a day of income due to me missing the initial appointment. I am willing to compensate the customer for his costs but I unfortunately can't repair the refrigerator.