Jim's Auto Body Reviews (1)
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Jim's Auto Body Rating
Description: AUTO BODY REPAIR & PAINTING
Address: 6865 Beaver Valley Rd, Port Ludlow, Washington, United States, 98365
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+1 (360) 732-4234 |
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www.jimsautobody.net
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Review: I was pulled over on January 16 and the state trooper told me that they had no hold and the tow truck driver was allowed to take my car to my house. Upon getting into the truck, the driver informed me that the trooper told him to take it to their lot. I have two small children (one less than 3 months) and I made sure I pointed that out to the trooper. He said "no worries or need to clean out your car, we have no hold so they can take it to your house." Needless to say, the driver dropped me down the street to work and drove off to take my car to their lot. After pondering the situation, I decided to call the local state troopers office and made an inquiry why the trooper would tell me one thing and the driver another. Well I was informed that the tow truck driver lied and they would never do such a thing especially being that I had my car seats in the rear. It took me two weeks to get my car out and over $500 in storage fees. I had to pay ANOTHER tow company $150 to tow my car home. After just searching my car for things I needed, I realized items was missing. A pack of $6.50 [redacted] were missing from my car specifically. Is this how business is run. Robbing me of over $500 after being lied to and then stealing a pack of cigars from me? I have called several times to speak to an owner for some kind of refund of the storage fee but he is always "unavailable" told to me by a rude secretary. I need help with this solution please!Desired Settlement: I would appreciate a full or even a partial refund. I would not mind paying the tow fee of that day but these storage fees need to be refunded as I was given the wrong information.