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J.J Improvements & Tree Services

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Reviews J.J Improvements & Tree Services

J.J Improvements & Tree Services Reviews (5)

I have had work done by them for years and they always do a awesome job! They stick by the word of the contact! !!! They also give me detailed contacts and I sign them knowing whats going to be done if I want something extra they rewrite a whole other contact and charge a small fee. They will always be who I call to handle anything I need!

From: [redacted] [redacted] [mailto:[redacted]] 
Sent: Tuesday, March 04, 2014 3:08 PM
To: [redacted]
Subject: Re: Revdex.com Complaint
[redacted],
We spoke with [redacted]'s daughter [redacted] and informed her that we would correct...

the problems but have been delayed due to circumstancing beyond our control. which we explained in detail to her. The situation we experienced will be dealt with by the end of March and we will then schedule the date and time to address [redacted] complaint.
[redacted]
Marketing/Operations
###-###-####

Review: Hired to trim a tree and remove one stump. Was quoted one day. They show up over an hour late and don't notify me that they are here just start working. They dropped a tree limb through the deck and I asked that this be fixed, they said it will be. They then proceeded to continue to trim tree, piled all the trimmings in a pile. They said they would cut it up and stack it. When they went to remove stump they asked if I had a shovel they could use. They then said that they would be back tomorrow to finish and repair deck, and asked if they could have some gas money. I paid them 1/2 of bill. The next day they show up again and do not notify they are on my property. They remove the stump and left it with the rest of piled up tree trimmings. They then break off deck plank and put in a small piece of wood that does not match up and is very uneven with jagged edges. I tell him this is not satisfactory workmanship and that it needs to be repaired correctly. He then tells me that he can't get a board to match that they don't make them. I ask him how he plans on fixing this to make it right he says that I can just pay him and he will be on his way. I continue to get told that my deck is old and rotten and that yes he could go buy a board and fix it but it wouldn't match the other rotten boards. I then suggested that he discount the bill for the damages and he threatened to sue me. I wrote him a check for $50 less than amount due to cover me paying someone else to fix his damage. He then spun out of my driveway and neighborhood. They left the tree trimming in a pile not cut up and stacked left a pile of muddy mess by my driveway and my deck is not repaired correctly leaving a trip hazard.Desired Settlement: I don't want them back on my property and I don't want them to be able to try to take advantage of other people. I am a single female and the rudeness was unbelievable.

Review: they started the work and was to come back and finish but never did left the place in a mess the deck was not put back in place and the roof was not finished after several atempts to call and they said that they would return but never did, it has been turned over to a lawyer and he has contacted them by letter but still no response from them, they charged a lot of money and never done the whole jobDesired Settlement: the total amount that was paid to them for the job.it is going to cost a lot of money to fix what they messed up

Business

Response:

From: [redacted] [mailto:[redacted]]

Sent: Tuesday, March 04, 2014 3:08 PM

To: [redacted]

Subject: Re: Revdex.com Complaint

[redacted],

We spoke with [redacted]'s daughter [redacted] and informed her that we would correct the problems but have been delayed due to circumstancing beyond our control. which we explained in detail to her. The situation we experienced will be dealt with by the end of March and we will then schedule the date and time to address [redacted] complaint.

Marketing/Operations

###-###-####

Review: we paid tree service $1200 to cut down a few limbs from our property. They were there approximately 3 hours. They left a big pile of brush near the road and told us they would return to remove it. My wife called and requested it be removed by this Tuesday. They came back and said they would remove it for $400. The charged us an ungodly amount for very little work with the promise they would remove the brush. The brush is still there. My wife has called them three times only to be told he is trying to get in touch with someone. I am almost 80 years old and I cannot physically remove this brush from the roadside. Please help.Desired Settlement: Just want tree service to remove brush as promised with no additional fees.

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Description: Tree Service

Address: 2201 Boundary St, Beaufort, South Carolina, United States, 29902

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