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J&J Vending Reviews (3)

Good Afternoon, We strive to provide the best service to all our residents and we apologize for any misunderstanding between Mr [redacted] and our Leasing teamOn October 18, Mr [redacted] visited our office to inquire about leasing an apartment homeAt this time we provide information regarding fees, rents and non-refundable depositOn October 24, Mr [redacted] came back in the office to sign his lease agreement and to pick up keys for his new apartmentAgain we apologize for any concerns he may have and we are more than happy to correct any issue he may have his new apartmentI have attached copies of his lease agreement and non-refundable deposit agreement Regards, Rachel [redacted] Property Manager Capital Estates Apartments

Thank you for your email informing us to a problem that Miss *** has reportedWe are definitely sorry that Miss *** has been subjected to such frustrating maintenance issues in her apartment. We pride ourselves on
responding to residents' concerns very quickly, so what she has experienced is inexcusableWe have corrected the maintenance issue in her apartment and Miss *** is satisfied at this time with the repairs completed
Best regards,
*** *** | Property Manager
Capital Estates | MOSAIC RESIDENTIAL
*** S*** | ***, TX ***
Office: *** |Fax: ***
***

Good Afternoon,
We strive to provide the best service to all our residents and we apologize for any misunderstanding between Mr. [redacted] and our Leasing team. On October 18, 2014 Mr.. [redacted] visited our office to inquire about leasing an apartment home. At this time we provide...

information regarding fees, rents and non-refundable deposit. On October 24, 2015 Mr. [redacted] came back in the office to sign his lease agreement and to pick up keys for his new apartment. Again we apologize for any concerns he may have and we are more than happy to correct any issue he may have his new apartment. I have attached copies of his lease agreement and non-refundable deposit agreement.
 
Regards,
Rachel [redacted]
Property Manager
Capital Estates Apartments

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