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JJCM Corp.

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JJCM Corp. Reviews (1)

May **, Dear ***: It is our understanding that this matter has been resolved but we will respond to your request *** *** claims California Closets were responsible for the damage because California Closets were at work site installing closets. When we
were called and told of the damage we immediately dispatched our Installation Manager, James H*** to the site to review the damages with *** ***. *** *** stated that the scratches on the floor were a result of California Closets installers moving the couch during the installation. MrH*** observed that the couch was not in a position that interfered with the closet installation and we had no reason to move it. Our installers have stated that they did not have reason to move the couch and we have sworn statements on file from our installers supporting this *** *** claims that the floors were finished immediately prior to our arrival. That statement is not accurate as the couch was delivered before we arrived on site. Clearly during delivery the floor could have been scratched. *** *** stated the floors were not damaged during the delivery but did not provide any evidence to support that *** *** claims he saw our installers move the couch but he did not recall where they moved it to or why they would have moved it. No evidence was given to us to indicate our installers moved the couchJames H*** observed that the couch was sitting directly on the wood floor and no pads or protective materials were used to protect floors. It was clear that other tradesman were also on site and working in the residence and for the most part were not supervised. It is very possible anyone of these people may have moved the couch during their work California Closets installs closets every day in residences throughout New York State. We take pride in our work and we are careful to cover all areas we are working in. We encourage our installers to report problems or damages they may have encountered or caused during the installation. Our reputation is very important to us and we are extremely careful in our customers’ homes. If we are responsible for damaging customers’ property we take responsibility In this instance, *** *** states: “California Closets were there” so they are responsible. No evidence of any kind was provided to support the claims Again, we believe this matter has been resolved Respectfully, ** ** ***

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Address: 2264 Gar Hwy, Swansea, Massachusetts, United States, 02777-3937

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