JK Lube, Inc.

Initial Business Response /* (1000, 16, 2015/06/12) */
complaint has been submitted to my insurance company and as of this writing - Mr*** and the insurance adjustors are in communication with each other
Initial Consumer Rebuttal /* (3000, 18, 2015/06/17) */
(The consumer indicated
he/she DID NOT accept the response from the business.)
I have met with insurance adjustors and haven't got any answers as to repairing my vehicalNot going to dismiss this until my vehical is repairedI would also like a copy of the video that shows my vehical being serviced may 4th at jiffy lI've store #*** I have given all my notes, service records, and a few a estaMets I had done on body way before this incidintI've had to go out of my way to set up mechanic inspection of damage wich I've givenI've received nothing to a sure me that this is even going to be taken care of
Final Business Response /* (4000, 20, 2015/06/22) */
As previously stated, I have turned this claim over to my insurance carrier and they are handling the claimThe claim number is *** and the adjustor handling the case is Michele J***I have no idea on their time frame, as I can not speak for their time and schedule(s)
In regards to the video, we are working with the video company Q-see to get he video data pulled backIf/when we are able to pull the video data I have no issue with sharing the data, but until that time I have nothing to share