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J.K.A. Automotive, Inc.

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Reviews J.K.A. Automotive, Inc.

J.K.A. Automotive, Inc. Reviews (2)

Customer came in to my shop, I *** *** clearly explained to him that the work on the invoice had to be done first before we could see of any other work needed to be done in order to keep Check Engine Light OffEmission Repair is not for every garage, I made customer aware of the
difficulty w/this type of repair, especially a motor cycle with /wheelsAs I explained & he read the invoices estimate I said to him do you understand he said yes & told me do repairs, one of my mechanic stood right there as witnessI have had this problem before so I made sure *** was there to witness I have all the software to repair any vehicle years of experience years in the same location, I alone started the garage in w/only a 10th grade educationI am proud to be a licensed shop in Massachusettsi have no mortgage very low overheadAll my children are grown and I live very modestly and don't need the moneyI represent my self & do very well in courtHowever it is a business & I do need customers, I love what I doOnce again before any work was performed Mr*** was advised in writing at the top of the invoice estimate IT Clearly States:NOTE: All work performed needed to be done so as to determine any further failuresI ask him if he understood and he said he trusted me to do the workWe did the repair after his vehicle ran awhile the ECM on Board Computer OBD ran through its cycleThe vehicle was calling for more repairs which in many cases it happensSee bottom of invoice I add the second set of notes after doing the first repairsSo he could get a waiverThrough years of electrical repairs this is not uncommon/Especially on very odd Junk vehicle as ***, One *** on the road for every cars

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Mr*** gave his word to fix the problem in my carBut the day I was told it was fixed and okey, the check engine light came in half an hour and it was the same error codeI believed him and I was sure he would fix my car due to his Mass LicenseI was wrong to trust himAfter he took my money and not properly fixed my car, he told me don't spend money for this carIf he was a good man, he would have said this before he took my money! Nothing changed but my money has gone! And I cannot afford to fix my car now and I have to sell it for too low price! I could have guessed it was tricky when he demanded much of the money in advanceWhen I turned back to request to refund my money, he humiliated me! What a shame, I didnot give any response to an old manI think this issue will be solved before court. Regards,
*** ***

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