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J.L. Freed & Sons

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J.L. Freed & Sons Reviews (1)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I refuse to accept this from JL F [redacted] due to the poor customer service I receivedI have previously purchased a [redacted] from another [redacted] dealer and had a PHENOMENAL experience with themJL F [redacted] will NEVER get a good review from meLiars and I have the email from the following day that I had emailed Jonathon to go ahead with the carHis response was "The car should be here with in the next week." As for the loan, I had called one weekend asking if MAYBE by chance the car had arrived, which hadn't, and mentioned the paperwork is ready to go for whenever the car arrives, and the response I get it thats great, it should be arriving any dayIf JL F [redacted] has poor communication skills with [redacted] management, they should be treating their paying customers betterThis is a CAR I am purchasing, not a PHONEIf it was not for the high demand, I would have gone else whereNever will I ever have a good review and I have made it known to people around meI refuse to settle when I did no wrongI had every right to check in on the car when they are receiving my moneyJL F [redacted] needs to send their staff to some customer service classes Regards, [redacted] ***

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