JLD Autos

This is in response to the allegation that JLD Autos, an independent used car dealership, has unrightfully sold a used vehicle with a falsified smog test The allegation states that the catalytic converter was nothing but an "empty shell." JLD Autos adheres to all California Laws regarding the retail sale of used vehicles, which include the inspection of emissions prior to selling a vehicle The Volkswagen Jetta in question, had passed the smog inspection almost weeks before the sale was completed All of our cars are inspected by California licensed Smog shops; smog inspection includes assessment of the Catalytic Converter If by chance a car does not pass the emissions test, it is the responsibility of the smog technicians to inform the owner of the vehicle, in this case JLD Autos, the possible reasons as to why the tests failed so that the owner may repair the matter We take 90% of our inventory to Smog King, a CA licensed shop If a car does not pass the emissions test, we take action to fix "whatever it is." That is not the case with the Jetta in question because it did pass the emissions test, which included the review of the Catalytic Converter (CAT)The allegation states the CAT was an illegal, aftermarket item that was empty If that were the case smog technicians would have informed JLD Autos that the catalytic converter was illegal and that it would need to be replaced in order to pass the smog check JLD Autos already works with Marco Muffler who has replaced CATs on other cars in the past As it stands, not all aftermarket CATs are illegal and the one in the Jetta was intact at the time of testing and considered a valid catalytic converter in California JLD Autos never refuses copies of Smog Check reports to buyers for cars we have sold We provide copies upon the request of the buyer and retain the originals as the forms are required for vehicle registration Smog certificate was provided to the customer upon request, when he contacted JLD Autos in Sept, No fraud was intended, and the contract remains valid

This is in response to the allegation that JLD Autos, an independent used car dealership, has unrightfully kept a deposit in the amount of $from *** ***. The allegation states that the Client, *** ***, was informed to visit the dealership on a Saturday, and that JLD
Autos did not want to return the deposit after days of holding the car, .JLD Autos did in fact receive a holding deposit for the car, Black, *** Altima, in the total amount of $500. When JLD autos, the dealership, receives holding deposits on vehicles, they are no longer showed to other customers for sale. Because of this, unless otherwise clearly stated in writing, holding deposits are non-refundable. The Client, *** *** states that he was told to come in on a Saturday, which is not possible as all adverts for JLD Autos clearly state the operating hours do not include Saturdays and have been that way for about years. Phone calls are never answered on Saturdays, and has the outgoing voice mail state "that JLD Autos are closed on Saturdays." *** *** visited the dealership Monday, May 25, 2005, the Client was interested in the car and was ready to purchase the vehicle. Vehicle sale was not completed as the client's credit card method of payment is not accepted at JLD Autos. In the four years that JLD Autos has been in business, the dealership has only accepted cash, cashier's checks and even personal checks as valid forms of payment. It was because of this reason that the Client chose to leave a holding deposit on the aforementioned vehicle for the amount of $500. *** *** left the deposit to hold the car for days, to return with the appropriate form of payment, which include cash, cashier's check or personal check. After days had elapsed the Client returned to finish purchasing the vehicle, however *** returned once again with only a credit card as his method of payment. As stated earlier, JLD Autos did not have a method to process that payment, which the client already knew. Due to this reason the owner refused to return the holding deposit, at that point the dealership had already turned away three serious buyers during the two weeks that the car had a holding deposit on it. JLD Autos held up its part of the agreement, but the client did not. The owner went on to give the client another opportunity, an additional hours to bring in the proper form of payment before losing his holding deposit or he could also use the holding deposit towards another car. *** *** declined these options and therefore lost his holding deposit of $on the vehicle

This is in response to the allegation that JLD Autos, an independent used car dealership, has unrightfully kept a deposit in the amount
of $from *** ***. The allegation states that the Client, *** ***, was informed to visit the dealership on a Saturday, and that JLD Autos did not want to return the deposit after days of holding the car, JLD Autos did in fact receive a holding deposit for the car, Black, *** Altima, in the total amount of $500. When JLD autos, the dealership, receives holding deposits on vehicles, they are no longer showed to other customers for sale. Because of this, unless otherwise clearly stated in writing, holding deposits are non-refundable. The Client, *** *** states that he was told to come in on a Saturday, which is not possible as all adverts for JLD Autos clearly state the operating hours do not include Saturdays and have been that way for about years. Phone calls are never answered on Saturdays, and has the outgoing voice mail state "that JLD Autos are closed on Saturdays."
*** *** visited the dealership Monday, May 25, 2005, the Client was interested in the car and was ready to purchase the vehicle. Vehicle sale was not completed as the client's credit card method of payment is not accepted at JLD Autos. In the four years that JLD Autos has been in business, the dealership has only accepted cash, cashier's checks and even personal checks as valid forms of payment. It was because of this reason that the Client chose to leave a holding deposit on the aforementioned vehicle for the amount of $500. *** *** left the deposit to hold the car for days, to return with the appropriate form of payment, which include cash, cashier's check or personal check. After days had elapsed the Client returned to finish purchasing the vehicle, however *** returned once again with only a credit card as his method of payment. As stated earlier, JLD Autos did not have a method to process that payment, which the client already knew. Due to this reason the owner refused to return the holding deposit, at that point the dealership had already turned away three serious buyers during the two weeks that the car had a holding deposit on it. JLD Autos held up its part of the agreement, but the client did not. The owner went on to give the client another opportunity, an additional hours to bring in the proper form of payment before losing his holding deposit or he could also use the holding deposit towards another car. *** *** declined these options and therefore lost his holding deposit of $on the vehicle

This is
in response to the allegation that JLD Autos, an independent used car
dealership, has unrightfully sold a used vehicle with a falsified smog test.  The allegation states that the catalytic
converter  was nothing but an "empty
shell."JLD  Autos adheres to all California...

Laws regarding
the retail sale of used vehicles, which include the inspection of emissions
prior to selling a vehicle.  The 2002
Volkswagen Jetta in question,  had passed
the smog inspection almost 2 weeks before the sale was completed.  All of our cars are inspected by California
licensed Smog shops; smog inspection includes assessment of the Catalytic
Converter.  If by chance a car does not
pass the emissions test, it is the responsibility of the smog technicians to
inform the owner of the vehicle, in this case JLD Autos, the possible reasons
as to why the tests failed so that the owner may repair the matter.  We take 90% of our inventory to Smog King, a
CA licensed shop.  If a car does not pass
the emissions test, we take action to fix "whatever it is."  That is not the case with the 02 Jetta in
question because it did pass the emissions test, which included the review of
the Catalytic Converter (CAT). The
allegation states the CAT was an illegal, aftermarket item that was empty.  If that were the case smog technicians
would  have informed JLD Autos that the
catalytic converter was illegal and that it would need to be replaced in order
to pass the smog check.  JLD Autos
already works with Marco Muffler who has replaced CATs on other cars in the
past.  As it stands, not all aftermarket
CATs are illegal and the one in the 02 Jetta was intact at the time of testing and
considered a valid catalytic converter in California.   JLD
Autos never refuses copies of Smog Check reports to buyers for cars we have
sold.  We provide copies upon the request
of the buyer and retain the originals as the forms are required for vehicle
registration.  Smog certificate was
provided to the customer upon request, when he contacted JLD Autos in Sept,
2015.  No fraud was intended, and the contract
remains valid.

This is
in response to the allegation that JLD Autos, an independent used car
dealership, has unrightfully sold a used vehicle with a falsified smog test.  The allegation states that the catalytic
converter  was nothing but an "empty
shell."
JLD  Autos adheres to all...

California Laws regarding
the retail sale of used vehicles, which include the inspection of emissions
prior to selling a vehicle.  The 2002
Volkswagen Jetta in question,  had passed
the smog inspection almost 2 weeks before the sale was completed.  All of our cars are inspected by California
licensed Smog shops; smog inspection includes assessment of the Catalytic
Converter.  If by chance a car does not
pass the emissions test, it is the responsibility of the smog technicians to
inform the owner of the vehicle, in this case JLD Autos, the possible reasons
as to why the tests failed so that the owner may repair the matter.  We take 90% of our inventory to Smog King, a
CA licensed shop.  If a car does not pass
the emissions test, we take action to fix "whatever it is."  That is not the case with the 02 Jetta in
question because it did pass the emissions test, which included the review of
the Catalytic Converter (CAT). The
allegation states the CAT was an illegal, aftermarket item that was empty.  If that were the case smog technicians
would  have informed JLD Autos that the
catalytic converter was illegal and that it would need to be replaced in order
to pass the smog check.  JLD Autos
already works with Marco Muffler who has replaced CATs on other cars in the
past.  As it stands, not all aftermarket
CATs are illegal and the one in the 02 Jetta was intact at the time of testing and
considered a valid catalytic converter in California.   
JLD
Autos never refuses copies of Smog Check reports to buyers for cars we have
sold.  We provide copies upon the request
of the buyer and retain the originals as the forms are required for vehicle
registration.  Smog certificate was
provided to the customer upon request, when he contacted JLD Autos in Sept,
2015.  No fraud was intended, and the contract
remains valid.

Review: On May 25th 2015 I called JLD Auto to ask about a car and spoke to the owner of the company , [redacted] who gave me the information I needed and told me he would be there that day, but somehow failed to mention they were closed. When I arrived I found his brother, instead of [redacted], who then said they were closed. He showed me the car after saying that [redacted] mentioned I was coming to see it and told me that if I wanted to hold it I would need to leave a $500 deposit and so I did. They dont have a credit card machine so I gave them the $500 in cash. [redacted]'s brothers wife was the one who made me a handmade receipt because the computer was supposedly down. After giving them the deposit I mentioned I would come back Saturday May 30th 2015 to hopefully close the deal with [redacted] and not his brother. That Saturday May 30th I made the trip over there again and it was closed. I spoke to the dealership next door and they said that JLD Auto has been closed on Saturdays for over a year but has been opening on Sunday's, something that started to look sketchy to me. I came back Sunday and finally found [redacted] but decided to cancel the deal and asked for my $500 back but he refused to give it back to me. He made a suggestion that he would bring me the car to my house as soon as I had the rest of the money and only gave me 24 hours to make a decision on whether or not I wanted to buy the car or else I would lose the money.Desired Settlement: I would like to settle this situation according to the law and would like a refund of my 500 dollars.

Business

Response:

This is in response to the allegation that JLD Autos, an independent used car dealership, has unrightfully kept a deposit in the amount of $500 from [redacted]. The allegation states that the Client, [redacted], was informed to visit the dealership on a Saturday, and that JLD Autos did not want to return the deposit after 15 days of holding the car, .JLD Autos did in fact receive a holding deposit for the car, Black, 2012 [redacted] Altima, in the total amount of $500. When JLD autos, the dealership, receives holding deposits on vehicles, they are no longer showed to other customers for sale. Because of this, unless otherwise clearly stated in writing, holding deposits are non-refundable. The Client, [redacted] states that he was told to come in on a Saturday, which is not possible as all adverts for JLD Autos clearly state the operating hours do not include Saturdays and have been that way for about 2 years. Phone calls are never answered on Saturdays, and has the outgoing voice mail state "that JLD Autos are closed on Saturdays." [redacted] visited the dealership Monday, May 25, 2005, the Client was interested in the car and was ready to purchase the vehicle. Vehicle sale was not completed as the client's credit card method of payment is not accepted at JLD Autos. In the four years that JLD Autos has been in business, the dealership has only accepted cash, cashier's checks and even personal checks as valid forms of payment. It was because of this reason that the Client chose to leave a holding deposit on the aforementioned vehicle for the amount of $500. [redacted] left the deposit to hold the car for 7 days, to return with the appropriate form of payment, which include cash, cashier's check or personal check. After 15 days had elapsed the Client returned to finish purchasing the vehicle, however [redacted] returned once again with only a credit card as his method of payment. As stated earlier, JLD Autos did not have a method to process that payment, which the client already knew. Due to this reason the owner refused to return the holding deposit, at that point the dealership had already turned away three serious buyers during the two weeks that the car had a holding deposit on it. JLD Autos held up its part of the agreement, but the client did not. The owner went on to give the client another opportunity, an additional 24 hours to bring in the proper form of payment before losing his holding deposit or he could also use the holding deposit towards another car. [redacted] declined these options and therefore lost his holding deposit of $500 on the vehicle.

Review: I bought a vehicle that was obviously not inspected by them very well or at all for the safety inspection and they wont do anything about it.

I purchased a Jeep Liberty as is, but come to find out it had absolutely no oil in the transmission and the spare tire was split and not fixable. We called and explained this to [redacted] that these are included in the safety regulations on a vehicle inspection and we wanted a tire because it is required in the inspection that all tires are to be in good condition. We told him we didn't care about the oil and we just wanted a check for a tire or him to send us a tire beings we live 4 hours away and went down there to purchase a vehicle only. Well [redacted] got mad and refused to give us anything. We would have went to him in person rather than on the phone but we are to far away to drive four hours all for a tire if it was the fact that the transmission blew up then we would talk face to face. Well after that was said he got very angry and rude with us telling us he isn't scared of us and we wouldn't be receiving anything from him and he hung up on us. He was quite rude and he basically told us he gave us a good deal on the vehicle and he didn't think we needed a tire. He also said that they didn't know that the tire was split but when we asked them to put air in it Clayton his brother claimed they didn't have an air compressor to fill the tire.(how do you do a safety inspection on tires if they don't have what they need). All we wanted was a tire with tread and that was going to last because its a safety hazard and it was a full size tire not a little one. He was not nice about the situation even though we told him the transmission oil didn't matter and we just wanted the tire.Desired Settlement: All we ask for is a new or used in good condition tire. That's all we care about for the safety of our family. The oil doesn't even matter anymore.

Review: In May 2013, I purchased a 2002 Volkswagen Jetta from JLD Autos, who purchased the car from an auction out of state. I was concerned about the SMOG passing and the dealer assured me it passed SMOG and showed me a certificate, he did not provide me with a copy, at that time. Shortly after I took possession the check engine light came on in the car. I purchased a code reader and found it to be an emissions problem. I attempted several fixes and the light continued to come on after driving for a while. Since I had just purchased the car I was hoping to avoid the expense of putting on a new catalytic converter. After the car failed the SMOG test this year, I decided to go ahead and replace the catalytic converter. Upon removing the current cat, which was rusted on, I realized there was nothing inside the cat, it was completely empty. I also found the cat was an aftermarket and not CA compliant. The original SMOG should have failed because it lacks the required credentials on the catalytic converter itself. Between that information and the fact that the catalytic converter was nothing more than an empty shell, I realized the dealer and the shop delivering the test most likely falsified the SMOG results and issued a certificate. In doing more research I found the shop administering the certificate, Smog King, had three aborted tests the same day and the fourth test provided a pass.I did approach the dealer with all of this information and asked him for a refund of the car and we would return it to him. I explained since it was a fraudulent transaction I felt it was necessary to not go any further in repairs. I was told by the owner, to go ahead and turn this into DMV, you cant prove I did anything illegal.The cat is stamped - [redacted]Desired Settlement: I would like a full refund for the auto. The contract should be null and void because of fraud.

Business

Response:

This is

in response to the allegation that JLD Autos, an independent used car

dealership, has unrightfully sold a used vehicle with a falsified smog test. The allegation states that the catalytic

converter was nothing but an "empty

shell."JLD Autos adheres to all California Laws regarding

the retail sale of used vehicles, which include the inspection of emissions

prior to selling a vehicle. The 2002

Volkswagen Jetta in question, had passed

the smog inspection almost 2 weeks before the sale was completed. All of our cars are inspected by California

licensed Smog shops; smog inspection includes assessment of the Catalytic

Converter. If by chance a car does not

pass the emissions test, it is the responsibility of the smog technicians to

inform the owner of the vehicle, in this case JLD Autos, the possible reasons

as to why the tests failed so that the owner may repair the matter. We take 90% of our inventory to Smog King, a

CA licensed shop. If a car does not pass

the emissions test, we take action to fix "whatever it is." That is not the case with the 02 Jetta in

question because it did pass the emissions test, which included the review of

the Catalytic Converter (CAT). The

allegation states the CAT was an illegal, aftermarket item that was empty. If that were the case smog technicians

would have informed JLD Autos that the

catalytic converter was illegal and that it would need to be replaced in order

to pass the smog check. JLD Autos

already works with Marco Muffler who has replaced CATs on other cars in the

past. As it stands, not all aftermarket

CATs are illegal and the one in the 02 Jetta was intact at the time of testing and

considered a valid catalytic converter in California. JLD

Autos never refuses copies of Smog Check reports to buyers for cars we have

sold. We provide copies upon the request

of the buyer and retain the originals as the forms are required for vehicle

registration. Smog certificate was

provided to the customer upon request, when he contacted JLD Autos in Sept,

2015. No fraud was intended, and the contract

remains valid.

Review: Rear differential went out because it had a oil leak. so it went out shortly after purchase. Did oil change and oil came oil with metal shavings. so engine is next to go out.Desired Settlement: I would like the dealer to take the car back.