October 5, 2015Dear [redacted] ,This letter is in response to lD [redacted] .My company J.LWeitzel Landscaping and Lawn Care, LLC has been in business for over years and has never been sued or had a complaint filed with the Revdex.comWe were also a member of Revdex.com for a number of yearsWe have always done top quality work at a reasonable priceIn addition we have always provided the highest level of customer service and have many testimonials on file about my company and specific employees to back that up.As you are aware this complaint is coming almost three years after work was completed which in itself is enough for you to dismiss the validity of [redacted] claim.The work in question was completed as discussed with [redacted] and at no time did he ever convey his displeasure with our work or the final billIn fact when he paid me he said how pleased he was that he was finally going to be able to relax and enjoy his patio which was previously installed by someone else incorrectlyBeing that I have known [redacted] for many years, I am sure if he would not have hesitated to let me know if he was not happyWe had met and spoke many times after the patio was completed and he never gave any indication of being unhappyHe even asked me for an estimate to resurface his porch that is adjacent to the patio two months laterAs you will see in the attached email that was originally about the additional work on the porch resurfacing he made it a point to express his happiness with the work we did on the patio as noted in pink highlight.I would be glad to discuss this matter further if necessary but am sure you will make the right decision about this matter as it is your job not only to provide information to the Consumer but protect honest businesses that get bullied by customerThankfully businesses also have a website where we canreport problem customers.Sincerely, [redacted] W., President
October 5, 2015Dear [redacted] ,This letter is in response to lD [redacted] .My company J.LWeitzel Landscaping and Lawn Care, LLC has been in business for over years and has never been sued or had a complaint filed with the Revdex.comWe were also a member of Revdex.com for a number of yearsWe have always done top quality work at a reasonable priceIn addition we have always provided the highest level of customer service and have many testimonials on file about my company and specific employees to back that up.As you are aware this complaint is coming almost three years after work was completed which in itself is enough for you to dismiss the validity of [redacted] claim.The work in question was completed as discussed with [redacted] and at no time did he ever convey his displeasure with our work or the final billIn fact when he paid me he said how pleased he was that he was finally going to be able to relax and enjoy his patio which was previously installed by someone else incorrectlyBeing that I have known [redacted] for many years, I am sure if he would not have hesitated to let me know if he was not happyWe had met and spoke many times after the patio was completed and he never gave any indication of being unhappyHe even asked me for an estimate to resurface his porch that is adjacent to the patio two months laterAs you will see in the attached email that was originally about the additional work on the porch resurfacing he made it a point to express his happiness with the work we did on the patio as noted in pink highlight.I would be glad to discuss this matter further if necessary but am sure you will make the right decision about this matter as it is your job not only to provide information to the Consumer but protect honest businesses that get bullied by customerThankfully businesses also have a website where we canreport problem customers.Sincerely, [redacted] W., President