J.M. Beatty Furniture

03/27/2017We delivered ***'s sectional November 16, At that time they signed off on our delivery verification form that the merchandise was in good working conditionShortly after delivery they called saying the mechanism in the loveseat was not working properlyWe sent a tech out who replaced both mechanismsThe ***'s were satisfied.About a week later they called saying they were still having issues with the loveseatWe sent a tech outAgain the ***'s were satisfied when the tech leftA few days passed then they called saying the issue still was not resolvedWe told them we were going to order them a new loveseat which could take six to eight weeks to receive.As soon as we received the new loveseat we called the ***'s to set up deliveryMr [redacted] said he would get back to us with a dateTwo weeks later they called back to set up a delivery dateAfter delivering the new loveseat they called complaining about the new loveseatAlso, now they are saying the sofa is not working properly.J.MBeatty Furniture has done everything possible to satisfy the ***'s but to no availWe believe there is nothing more we can do to make them happy with their furniture.Sincerely,J.MBeatty Furniture Inc