JM Rentals

Initial Business Response /* (1000, 9, 2015/12/07) */
***response has been scanned in and converted to text below (original document is available using the online complaint system)
*** *** & *** *** entered into a lease 8/1/- When the rent was unpaid for November, we contacted
both *** and ***, *** contacted our office and demanded we release him immediatelyHe stated that they both had signed a piece of paper between themselves where *** released *** and *** agreed to be released, however, this form was never submitted to the office until *** contacted us regarding this issue on November 6thTheir lease was approved based on both of their income and we did not agree to release ***Their lease requires that they give a day written notice to vacate from the first of the month, which he did on the 6" of NovemberTechnically this notice would be effective for January 31*He was emailed a confirmation that we had received the notice that afternoon
In his multiple phone calls, *** demanded that we remove him immediately from the lease, and did not respond favorably when informed, as per the terms of his lease, everything needed to be in writing to be proper*** became verbally abusive to our staff when they tried to explain this to him
We are enclosing a copy of ***'s lease, where it automatically renews every days still requiring a written notice to vacate
We are confused since we, as required by law, abided by the terms of the lease

Initial Business Response /* (1000, 6, 2015/07/03) */
*** signed a month lease with a expiration date of 8-31-She gave a notice on 5-stated she had accepted a position in Phoenix and would be out prior to 6/1, In her written notice she also stated she understood her lease
obligation was until 7-31-and if we re-rented it prior to 7-she would be charged a re-rental fee in lieu of rentShe actually moved out 5-and turned the utilities back into our name, in violation of her leaseAt that time she did not clean the apartment but had someone go in just before the end of June to finish cleaningWe added her apartment to our availability list as soon as we received written notice, indicating it could be available as soon as June 1stWe also had several other apartments in the same building for rent and as is our practice, we do not advertise individual apartment units, but the building amenities and show all apartments letting the new renters make their choice
The building is located close to NDSU, so attracts a student populationWe have rented this apartment for 8-and still have two other apartments available in this building for rent, one vacant and the other available September 1st
Ms*** has paid her rent through July 31st, her notice is considered proper for 7-31-and we will process her security deposit refund as dictated by her lease prior to the end of August
We feel we have abided by the terms of Ms***'s lease
Initial Consumer Rebuttal /* (3000, 8, 2015/07/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
On May 1, I gave written notice to JM Rental that I would be vacating the apartment prior to 6/1/2015; I vacated the premises and returned my keys on 5/26/
I sent a flurry of emails to JM Rental asking them why my apartment was advertised with an August 1, occupancy dateThe response: we don't advertise those units considered to be "improper"According to my lease, sub-section Termination: In order for the termination to be considered proper it must; 1) Written; 2) Given on or before the first of the month and at least sixty prior to the lease end date
I abided by the above termsThe termination was considered proper and the property should have been advertised with a June 1st occupancy date, but it was not
Providing that my last date was indeed 5/26/and the keys were returnedMy deposit should have been returned to me within a day time frame, or on or before 6/25/To date, I have received no correspondence regarding my deposit
In light of new developments, I am pursuing the followingTreble damages in regard to my deposit: $X = $1305.00, plus two month's rent: June and July 2015: $X = $1450.00, for a total of: $
Final Business Response /* (4000, 12, 2015/07/28) */
in re-reading our response we did make a mistake in the first lineIt should have read "*** signed a month lease with an expiration date of 7-31-15." It was correct in the remainder of the response
Once again, she gave her notice, which she acknowledged in an email was improper, for May 26th when she wanted to leave but would be proper for 7-31-*** asked that we try to re-lease it for her earlyWe did not advertiser her specific unit but listed it on our availability list and did show it as well as the other available units we had at that time*** asked that we do a preliminary walk through before she departed for Phoenix*** did not have the apartment cleaned until sometime in late June and her cleaning people did not return the keys to us but put the keys in her mail boxWe have this apartment rented for a lease starting on August 1st, however they have indicated they may want to move in as early as July 28thIf they move in early we will return the pro-rated rent to *** when we process her security deposit refund at the end of her lease term (7-31-15)We are also waiting for the final Xcel Energy bill for the period of July(***'s lease also stipulates that she must keep the utilities in her name until the end of her lease term.)
North Dakota law states that we have days after the end of the lease term (7-31-15) to return the security deposit, we generally issue them around the 15th of the monthIn accordance with our policy of treating all residents equally, we will be disbursing ***'s deposit at that time