JMaass

Revdex.com Corporate Office [redacted] November 6, RE: Complaint [redacted] In response to the complaint, we are an [redacted] (On-Site Sewage Facilities) design companyThe customer did pay us for a septic designThe design was completed and submitted to Travis County TNR reviewPleasc note: We arc not allmved send the final set of plans to the homeowner until Lhey are approved by a permitting jurisdictionTravis County TNR issued comments regarding the customer"s development, platting and subdivision status that are holding up the approval of the [redacted] plans and release of the [redacted] and development pennitsWe have provided Travis County TNR Wilh infOnnation we have regarding this and they have not cleared thesc commentsIn the last letter we received froln Travis County it states: "No permits can be issued for this lot until our Planning Department has determined that it has been properly permittedIt does not appear thc subdivision plat was ever approved by the 'l'ravis County or the City of AustinAll [redacted] concerns have been addressedHowever, another review will take place in case additional easements are created or property lines moved in the proc.ess of obtaining plat approval." My prol'essional recommendation is that the homeowner contact [redacted] County directly to get their development issues clearedOnce the [redacted] permit is issued, we will be notified and then can send her the final set of plans requestedThank you for your assistance in this matter [redacted] ***