I do not agree with the hours the company charged for the dip stick removal or charges for road testAt no time was I advised through this process of any of the charges nor did I accept and agree to these chargesAfter my many request Don could never be up front about what the charges would beI did agree with the mechanic on the two or so hours on the rear axles repairDon ceased an opportunity to pad his hours and that is what he did and I don't agree with itat this time I will end my complaintThank You
September 24,2015Revdex.comBryant Woods SouthAmherst, NY 14228Attn; [redacted] Complaint HandlerRe: [redacted] Complaint# [redacted] Dear [redacted] This letter is in response to the inquiry sent to us stating [redacted] 's complaint against our company[redacted] purchased the vehicle on 7/26/from our repair shop lotThis was a used vehicle that we acquired through a garageman's lienThe engine in that vehicle was put in from thl')previous owner on 7/30/It was installed in 2009, but the engine warranty goes from the original install date.The warranty reads; years or 36,miles, whichever comes firstThe warranty is non transferable from previous owner.We did nothing wrong with this.Sincerely,Don's Auto Body, Inc
Customer came down at end on day on Thursday and spoke with Peter, They went over entire vehicle, told him he needed axlesThe speed sensors were previously replaced at another shopThey have bad tone rings on axles Recommended replacing axles, Customer gave Peter the okDiagnostic: the hours is for the after the transmission was installed,the vehicle had to be test driven because first it was shifting and then not shiftingMechanic had to make many phone calls to troubleshootFound out that it has bad tone rings on axlesBoth Axles: hours total @ per hourDipstick Tube and Indicator: Will adjust to hrs @ 92.00: had to R&R oil pan in order to replace dip stick tubeAs before, the front pump clutches were shot on transmission
This is in response to the disputed claim The labor rate breakdown as follows: Diagnostic: hrs @ per hour, test driven to diagnoseFirst vehicle would shift then it would not shiftHad to trouble shoot.Both Axles: hours total @ per hourDipstick tube and
indicator: hrs @ 92.00, had to R&R the oil pan in order to replace dipstick tube The front pump clutches were shot on transmission
September 24,2015Revdex.com100 Bryant Woods SouthAmherst, NY 14228Attn; [redacted] Complaint HandlerRe: [redacted]Complaint# [redacted]Dear [redacted]This letter is in response to the inquiry sent to us stating [redacted]'s complaint against our company.[redacted] purchased the vehicle...
on 7/26/11 from our repair shop lot. This was a used vehicle that we acquired through a garageman's lien. The engine in that vehicle was put in from thl')previous owner on 7/30/09. It was installed in 2009, but the engine warranty goes from the original install date.The warranty reads; 3 years or 36,000 miles, whichever comes first. The warranty is non transferable from previous owner.We did nothing wrong with this.Sincerely,Don's Auto Body, Inc.
Customer came down at end on day on Thursday and spoke with Peter, They went over entire vehicle, told him he needed axles. The speed sensors were previously replaced at another shop. They have bad tone rings on axles. Recommended replacing axles, Customer gave Peter the ok. Diagnostic: the 3 hours is for the after the transmission was installed,the vehicle had to be test driven because first it was shifting and then not shifting. Mechanic had to make many phone calls to troubleshoot. Found out that it has bad tone rings on axles. Both Axles: 3 hours total @ 92.00 per hourDipstick Tube and Indicator: Will adjust to 3 hrs @ 92.00: had to R&R oil pan in order to replace dip stick tubeAs before, the front pump clutches were shot on transmission
I do not agree with the hours the company charged for the dip stick removal or charges for road test. At no time was I advised through this process of any of the charges nor did I accept and agree to these charges. After my many request Don could never be up front about what the charges would be. I did agree with the mechanic on the two or so hours on the rear axles repair. Don ceased an opportunity to pad his hours and that is what he did and I don't agree with it. at this time I will end my complaint. Thank You
I do not agree with the hours the company charged for the dip stick removal or charges for road testAt no time was I advised through this process of any of the charges nor did I accept and agree to these chargesAfter my many request Don could never be up front about what the charges would beI did agree with the mechanic on the two or so hours on the rear axles repairDon ceased an opportunity to pad his hours and that is what he did and I don't agree with itat this time I will end my complaintThank You
September 24,2015Revdex.comBryant Woods SouthAmherst, NY 14228Attn; [redacted] Complaint HandlerRe: [redacted] Complaint# [redacted] Dear [redacted] This letter is in response to the inquiry sent to us stating [redacted] 's complaint against our company[redacted] purchased the vehicle on 7/26/from our repair shop lotThis was a used vehicle that we acquired through a garageman's lienThe engine in that vehicle was put in from thl')previous owner on 7/30/It was installed in 2009, but the engine warranty goes from the original install date.The warranty reads; years or 36,miles, whichever comes firstThe warranty is non transferable from previous owner.We did nothing wrong with this.Sincerely,Don's Auto Body, Inc
Customer came down at end on day on Thursday and spoke with Peter, They went over entire vehicle, told him he needed axlesThe speed sensors were previously replaced at another shopThey have bad tone rings on axles Recommended replacing axles, Customer gave Peter the okDiagnostic: the hours is for the after the transmission was installed,the vehicle had to be test driven because first it was shifting and then not shiftingMechanic had to make many phone calls to troubleshootFound out that it has bad tone rings on axlesBoth Axles: hours total @ per hourDipstick Tube and Indicator: Will adjust to hrs @ 92.00: had to R&R oil pan in order to replace dip stick tubeAs before, the front pump clutches were shot on transmission
This is in response to the disputed claim The labor rate breakdown as follows: Diagnostic: hrs @ per hour, test driven to diagnoseFirst vehicle would shift then it would not shiftHad to trouble shoot.Both Axles: hours total @ per hourDipstick tube and
indicator: hrs @ 92.00, had to R&R the oil pan in order to replace dipstick tube The front pump clutches were shot on transmission
September 24,2015Revdex.com100 Bryant Woods SouthAmherst, NY 14228Attn; [redacted] Complaint HandlerRe: [redacted]Complaint# [redacted]Dear [redacted]This letter is in response to the inquiry sent to us stating [redacted]'s complaint against our company.[redacted] purchased the vehicle...
on 7/26/11 from our repair shop lot. This was a used vehicle that we acquired through a garageman's lien. The engine in that vehicle was put in from thl')previous owner on 7/30/09. It was installed in 2009, but the engine warranty goes from the original install date.The warranty reads; 3 years or 36,000 miles, whichever comes first. The warranty is non transferable from previous owner.We did nothing wrong with this.Sincerely,Don's Auto Body, Inc.
Customer came down at end on day on Thursday and spoke with Peter, They went over entire vehicle, told him he needed axles. The speed sensors were previously replaced at another shop. They have bad tone rings on axles. Recommended replacing axles, Customer gave Peter the ok. Diagnostic: the 3 hours is for the after the transmission was installed,the vehicle had to be test driven because first it was shifting and then not shifting. Mechanic had to make many phone calls to troubleshoot. Found out that it has bad tone rings on axles. Both Axles: 3 hours total @ 92.00 per hourDipstick Tube and Indicator: Will adjust to 3 hrs @ 92.00: had to R&R oil pan in order to replace dip stick tubeAs before, the front pump clutches were shot on transmission
I do not agree with the hours the company charged for the dip stick removal or charges for road test. At no time was I advised through this process of any of the charges nor did I accept and agree to these charges. After my many request Don could never be up front about what the charges would be. I did agree with the mechanic on the two or so hours on the rear axles repair. Don ceased an opportunity to pad his hours and that is what he did and I don't agree with it. at this time I will end my complaint. Thank You