JMD Softnet Solutions, Inc.

Mr. Audrey [redacted] has been one of the privilege customer of our organisation. He has been availing services from quite a long time now. We spoke to him after the complaint and took care of his concerns and resolved the issue on mutual consent.Please find the confirmation sent by him to the...

company by an email.
 
I here by declare that my concern regarding the legitimacy of JMD Softnet Solutions INC has been taken care of and I do not want to dispute any payments ever made by me  to JMD Softnet Solutions Inc. I am satisfied with the services and will continue availing the services.
 
Sincerely
 
Audrey [redacted]

Dear Kevin,
 Natasha had no idea what she was doing.
Her grief is over whelming.
Please- she does not want your services.
She will stop payment on the check.
 
Thank you,
Martha
 
From: Jmd softnet solutions [redacted] Sent: Tuesday, April 03,...

2018 5:26 PMTo: [redacted] [redacted]Subject: RE: Scam! Respond
 
Hi Martha
 
Thanks for contacting JMD Softnet Solutions Inc.Mrs. Natasha [redacted] has received the services on her computer and customer feedback form has been signed by  her as well.We usually charge the customers after three days , payment will not be charged if she does not want to continue with services.Please get back to us for any further queries.
 
Thanks
Kevin [redacted]
Operations Manager
JMD Softnet Solutions INC
 
From: [redacted] [redacted] Sent: 03 April 2018 17:49To: [redacted]Subject: Scam! Respond
 
I don't know who you are but you have caused my friend Natasha[redacted] much sorrow.
Her husband passed away a few days ago and you took advantage of her. I would ask that you would return her payment of $199.99.  We will contact the Revdex.com and her bank to place a hold on the check
until we hear from you.
 
Martha [redacted]
Patient Care Coordinator
[redacted]
[redacted]

Cheque for the refund was sent to the customer the very next day our billing team received a call for refund from her but it got lost somewhere during transit.We spoke to the customer after this compalint and the matter has been resolved on mutually between the customer and our organisation . New...

cheque has been sent to the customer and funds have been credited to her account as well. Please find the image for the cheque attached.
 
Regards
Aseem [redacted]